Steven Chastain Email & Phone Number

Fort Worth, TX, US

Fort Worth, TX

Irving, Texas

Fort Worth, TX

Fort Worth, TX

• Ensure the streamline operation of IT is in alignment with the company's business objectives by coordinating, directing and designing IT activities for internal and external users, customers and suppliers.
• Implement policies, procedures and best practices to ensure security, availability, manageability and performance of all network resources and services.
• Manage financial aspects of the IT department's budget and procurements including Vendor Management process, testing, purchasing and negotiation with technology vendor while keeping track of service lifecycle for all.
• Provide network design, installation, configuration and support for a two divisional organization connected between two physical campuses via fiber and managed switches.
• Implemented an ITIL management model to streamline IT requests and provide a managed solution for users, customers, suppliers and equipment lifecycles.
• Manage all hardware, software, and peripheral devices, their deployments, maintenance, upgrades while consistently monitoring infrastructure, servers and clients consisting of Windows XP/7/8, Mac OSX10.4/10.8, Windows.

• Provided network, server, workstation and phone support for all campus users and students.
• Administered and managed all students’ domain account and their access to network resources.
• Configured and consistently monitored a FireBox firewall to control student access to web resources.
• In charge of a Configuration Management for all standard classroom and admissions workstations images.
• Designed and installed a complete 180 node internetwork on a built-to-suit campus from wiring/punch down, routing, switching, servers, workstations and network appliances.
• Periodically installed structural wiring when needed for expansion on two campuses.

• Administration and managed a 1,000+ user network consisting of Netware, Microsoft NT4/2000 and IBM AS400.
• Managed all Exchange 2003 email accounts.
• Prepared and completed a migration of Exchange 5.5 to Exchange 2003 by upgrading hardware, OS and moving a single domain into an Active Directory Forest.
• Performed all hardware and software upgrades on servers, workstations, switches and routers in a multi–location WAN
• Performed all backup and restore services using ArcServ and BackupExec.
• Provided security with enterprise antivirus on servers and workstations; properly configured firewalls and VPN clients.

• Provided network administration and support for Netware, NT/2000 Servers.
• Administered all user accounts on all platforms.
• Administered E-mail accounts for local and remote users.
• Built and configured Netware and Windows servers to be used on location and at different facilities around the country.
• Provided technical support for all network related issues.

Denton, TX

• Supported FEMA’s 200+ server, 4,500 user and multi-operating system internetwork.
• Managed all Netware and Microsoft users’ accounts.
• Consistently installed, configured and monitored Cisco routers and switches.
• Performed hardware and software upgrades on all PCs and Servers using scripting, RIS imaging and SMS.
• Performed a multitude of structural wiring installations.
• Provided technical support to all internal and external users while managing IT request with Remedy.

Bs, Business Admin, Bcis

Studied Business and Business Computer Information Systems

Aa, Aviation Maint

Studied Aviation Maintenance.

Aviation Maint., Aviation

Studied Aviation Maintenance