Steve Cleary Email and Phone Number

Provision of governance services to a variety of educational and private sector clients

Charity supporting counselling, evangelism and training throughout Sierra Leone

Bivocational minister of a small Baptist fellowship based in Crystal Palace, London. Focused on shaping vision, preaching, leading mission and day to day pastoral care / discipleship in the context of a small multi-cultural church.

Vice-Chair of Governors in a small CofE secondary school in central Croydon

Chair of Governors in a CE Primary Academy

Providing advice on governance and clerking to school and other governing bodies in the borough, inc. administration, follow up actions and development of governing body evaluation models. Experienced in working with a range of school types on governance, leadership and management issues in the context of a traded service. Secured good and outstanding governors through selective recruitment and ensured that governors have been kept fully aware of good practice and ongoing issues in the wider educational world. Worked in close liaison with all my colleagues to provide appropriate targeted intervention and support for governing bodies of schools causing concern.

Delivering specialist management consultancy services inc negotiating terms-of-reference, marketing, identifying issues, recommending strategies and providing interim management to support strategic and operational change; Specialist in best value / service reviews and benchmarking; Presented paper on “Benchmarking in the Public Sector” at XIth World Productivity Congress. Articles published on benchmarking. Successfully managed and completed assignments to client’s specifications in a number of local authorities including Newham, Westminster, Barnet, Merton, Lambeth and Chester-le-Street, as well as other organisations such as SIGOMA, the Law Society and the Punch and Judy Family Centre.

Seconded to develop and run a range of quality initiatives such as IIP and EFQM Excellence Model for a housing department servicing over 50,000 properties. Led service delivery improvements, managed benchmarking projects including a housing consortium over 17 organisations and 7 topics. leading to greater use of ICT and partnership development. Developed appropriate business planning and service review mechanisms. Acted as “critical friend” on resource deployment & change management. Led key projects on housing repairs & maintenance activities and housing arbitration inc. facilitating stakeholder consultation, process mapping, and staff training.

Responsible for providing strategic consultancy services, liaising with members and senior managers in understanding organisational requirements and recommending innovative solutions to resolve major issues. Scoped & managed multiple projects. Developed corporate partnership / business planning model, identifying service providers and agents to enhance strategic planning. Supported roll-out of EFQM Excellence Model across 130+ business units (specialising in housing and regeneration) through training and writing assessments. Evaluated & implemented IT systems & strategies ie: document imaging & data capture. Key player in developing high-profile tenders in Refuse, Street Cleansing, Vehicle Maintenance, Transport, Payroll and Housing, inc. work study, market testing and specification writing. Project managed service department mergers, reduced costs in Highways Division by 35%, overtime levels in total authority by 14% & stock levels by 40%.