Customer care manger for the meat industry UK and Ireland, responsible for customer’s satisfaction, helping resolve any issues as part of the service team, contract negations, spares parts sales and service, identifying opportunities relating for all services related revenue budget responsibilities £14.2M "I have very good communication skills dealing with all levels of the clients team, from shop floor to board level, with very good customer focus, problem solving and issue resolution, I am computer literate and have a good working knowledge of word and excel, I have Service max, and Sales force experience to a good level, I have excellent organisation skills, with good team support skills and team management.With over 30 years industrial mechanical maintenance experience across the Food industry. I have worked with key clients such as Anglo British beef, Dunbia Group, linden group, Rosderra group, Kepak group, karro foods Pilgrims pride, Mondelez, Kraft foods, Trebour basset, Cadburys, Premier Foods, McCain foods, Midland bakeries, Hovis bakeries, Bonded warehouses, Arcelor Mitty steel. DPD logistics, TNT Logistics. DHL Logistics, JCI Automotive, Nestle Purina, Marston Brewers Sita waste management, NHS Hospital pharmacies.I have over 20 year’s management experience. Managing team members from engineers on the tools, to the back office administration team, and currently as part of the Central Customer Care Team for the Uk and Ireland heading the Meat industry as first and last point of escalation.With good knowledge of Health and Safety in the food industry, and previously being a Heath and safety representative for ADI Mechanical has given me extensive experience and knowledge of subject and a keen eye for assessment and a wider understand of the procedure." Construction + Carpentry apprenticeship trainedEngineering lv2 (referral) Risk assessmentIOSH Health and safety CSCS card holderM.E.W.P LicenceFork Lift Truck Licence and 360 headPOEP trainedMobile Scaffold Tower erection trainedHarness trainedHold an Hygiene certificateTrained Fire MarshalTrained First Aider