Steve Crawley Email & Phone Number

London, Gb

Chestertons is one of London’s largest and oldest estate agents, with a range of services that go well beyond simply selling and letting properties.Our local teams often live in the areas where they work, so have a genuine knowledge of their patch and are all actively involved with their local community, supporting numerous good causes and local events.Our cars are fuelled by electricity.Our people are driven by tenacity.As London’s most progressive estate agent,… Show more Chestertons is one of London’s largest and oldest estate agents, with a range of services that go well beyond simply selling and letting properties.Our local teams often live in the areas where they work, so have a genuine knowledge of their patch and are all actively involved with their local community, supporting numerous good causes and local events.Our cars are fuelled by electricity.Our people are driven by tenacity.As London’s most progressive estate agent, we are leading the charge.We go the extra mile to look after our clients, the environment and our communities to ensure we get the best result in everything we do. Show less

London Area, United Kingdom

Seisology is a growth hub for care providers, care property owners, hoteliers, residential sales, lettings, and affordable housing stakeholders to access industry experts and step-change their sales & marketing capabilities, recruitment operations and employee value proposition through:• Project & consultancy support (revenue generation, market expansion, product development, marketing planning, customer acquisition)• Sales optimisation (Sales process improvement, marketing automation… Show more Seisology is a growth hub for care providers, care property owners, hoteliers, residential sales, lettings, and affordable housing stakeholders to access industry experts and step-change their sales & marketing capabilities, recruitment operations and employee value proposition through:• Project & consultancy support (revenue generation, market expansion, product development, marketing planning, customer acquisition)• Sales optimisation (Sales process improvement, marketing automation, sales training & coaching) • Digital marketing (SEO, PPC, social media marketing, content marketing) • Business development, agency procurement, RFP management • Customer experience & engagement: benchmarking (pricing reviews, customer journey touchpoint analyses, mystery shopping, personalization strategies)• CRM strategy reviews and deployment (Salesforce, HubSpot, MS Dynamics)• Artificial intelligence (AI) strategy development, integration & adoption• Sustainability and ethical marketing (corporate social responsibility, ESG responsibilities) • Media relations, reputation management and press exposure• Local Authority and Government lobbying • Market Research (Quant, qual and social listening expertise) Show less

England, United Kingdom

Liaise is a PE backed Adult Learning Disabilities and Autism specialist with 45 sites across England. Reporting to the CEO & Exec Board I oversaw the sales, marketing and customer services functions of 4 distinct businesses, migrated them into a singular entity and oversaw sales, launched a new ambitious brand. I delivered £2.2m… Show more Liaise is a PE backed Adult Learning Disabilities and Autism specialist with 45 sites across England. Reporting to the CEO & Exec Board I oversaw the sales, marketing and customer services functions of 4 distinct businesses, migrated them into a singular entity and oversaw sales, launched a new ambitious brand. I delivered £2.2m additional weekly revenue increase through direct negotiations with 66 key national accounts and drove 900% increase in digital presence within 12 months through digital transformation. Show less

Sodexo Homecare UK & Ireland is a family of home care brands in the UK owned by the Sodexo Group which includes The Good Care Group, Oxford Aunts, Prestige Nursing & Care and Comfort Keepers Ireland.Reporting to Regional CEO I had responsibility for the marketing and sales performance. Oversaw significant annual marketing spend and team leadership of over 23 staff who comprised my central Call Centre, Business Development, Marketing & PR and Client Service individual teams in a digital… Show more Sodexo Homecare UK & Ireland is a family of home care brands in the UK owned by the Sodexo Group which includes The Good Care Group, Oxford Aunts, Prestige Nursing & Care and Comfort Keepers Ireland.Reporting to Regional CEO I had responsibility for the marketing and sales performance. Oversaw significant annual marketing spend and team leadership of over 23 staff who comprised my central Call Centre, Business Development, Marketing & PR and Client Service individual teams in a digital first, always-on multi-channel marketing environment for distinct audiences in multiple geographies. Delivered SEO strategy relaunch which quadrupled monthly content output and lead to 100% increase in website visits within 12 months. Show less

The Good Care Group has been providing high quality live-in care to clients across the country for over 10 years.

London

Regis Group Plc build investment platforms in the housing sector with Blackstone, the largest alternative investment firm in the world specialising in private equity, credit and hedge fund investments in Real Estate. Sage Housing, was an investment vehicle they created which became England’s largest provider of newly built affordable housing. They provide both new Shared Ownership (part buy, part rent) and rental homes.I oversaw annual marketing budget which helped facilitate growth of… Show more Regis Group Plc build investment platforms in the housing sector with Blackstone, the largest alternative investment firm in the world specialising in private equity, credit and hedge fund investments in Real Estate. Sage Housing, was an investment vehicle they created which became England’s largest provider of newly built affordable housing. They provide both new Shared Ownership (part buy, part rent) and rental homes.I oversaw annual marketing budget which helped facilitate growth of £1.3bn property portfolio (3,000 homes) from standing start in 18 months. • I devised communications strategy for Sage Housing which entailed brand development, messaging, regular press liaison (Evening Standard, Financial Times, Daily Telegraph and trade housing press), facilitating meetings with Government stakeholders to launch of UK's first institutionally funded affordable housing provider. Show less

Douglas

The Department's functions are carried out primarily through the following operating groups, namely Financial Services; Business Development Agency; Aircraft, Shipping and Companies Registries; Tourism, eGaming and Motorsport.As Marketing Director I was Project lead on £2.5m PR tender which lead to record £3.3m in press coverage in 2016 (+30% YOY). I oversaw 12 strong team provided over 350 pieces of updated content each year within overarching content strategy plan which coordinated… Show more The Department's functions are carried out primarily through the following operating groups, namely Financial Services; Business Development Agency; Aircraft, Shipping and Companies Registries; Tourism, eGaming and Motorsport.As Marketing Director I was Project lead on £2.5m PR tender which lead to record £3.3m in press coverage in 2016 (+30% YOY). I oversaw 12 strong team provided over 350 pieces of updated content each year within overarching content strategy plan which coordinated blogs, brochures, flyers, speeches, thought leadership papers, e-newsletters and 9 social media channels for 14 diverse business sectors. I expanded annual ISLEXPO flagship B2B networking event, increased delegate visits 90%. to record 1,800 attendees, reduced event cost 20% YOY and secured record £80,000 in sponsorship. Show less

London, England, United Kingdom

Countrywide plc’s network of expertise helps more people move than any other business in the UK and is a leading provider of estate agency, lettings, mortgage services, land and new homes, auctions, surveying, conveyancing, corporate property management services and commercial property.As Marketing Director I was:• Accountable for implementation of all marketing, insight and customer acquisition activities undertaken by Countrywide's most profitable operating division (£135m income… Show more Countrywide plc’s network of expertise helps more people move than any other business in the UK and is a leading provider of estate agency, lettings, mortgage services, land and new homes, auctions, surveying, conveyancing, corporate property management services and commercial property.As Marketing Director I was:• Accountable for implementation of all marketing, insight and customer acquisition activities undertaken by Countrywide's most profitable operating division (£135m income & £39.3m EBITDA)• Secured 10 Best National Agency award wins, 1 Best Innovation and 1 Best Employer wins in 7 years• National Winner of Countrywide's Outstanding Contribution Award and completed Managing Director Talent Development Programme• Responsible for marketing channels for 53 brands operating at over 450 retail locations across the UK• Project lead on ‘Heroes' performance engagement programme reporting to CEO where I devised new staff incentive programme for 12,000 staff Show less

London Area, United Kingdom

Marketing Director• Responsible for brand definition, marketing strategy and global launch programme for B2B and B2C challenger brand in established airline retail marketplace in the United Kingdom, Continental Europe, Middle East, Americas and Asia over 12-month period • Deployed £250,000 annual marketing spend via significant volume of international trade conferences (Aircraft Interiors, FTE Global, Samsung Developer Conference), press events, advertorials, email campaigns, websites… Show more Marketing Director• Responsible for brand definition, marketing strategy and global launch programme for B2B and B2C challenger brand in established airline retail marketplace in the United Kingdom, Continental Europe, Middle East, Americas and Asia over 12-month period • Deployed £250,000 annual marketing spend via significant volume of international trade conferences (Aircraft Interiors, FTE Global, Samsung Developer Conference), press events, advertorials, email campaigns, websites, digital advertising, SEO and direct marketing campaigns which led to 6 launch contracts being signed in 2008 worth over £4m • Launched new online booking engine to facilitate direct passenger sales and brand customisations by retail partners. Built CRM programme with Rolls Royce plc Project Team to manage Sales Managers and ensure customer service and customer acquisition targets were being met Show less

London

• Managed implementation of annual marketing which led to an additional 4.5% business and leisure travellers choosing to visit Singapore in 2006 through comprehensive marketing campaigns (TV, radio, outdoor, print, digital, exhibitions, roadshows, travel clinics) • Managed marketing budget of £1,8m with three support staff and three external agencies• Devised 12 month “Beyond Words” national advertising campaign in partnership with the Daily Telegraph for Singapore Tourism Board… Show more • Managed implementation of annual marketing which led to an additional 4.5% business and leisure travellers choosing to visit Singapore in 2006 through comprehensive marketing campaigns (TV, radio, outdoor, print, digital, exhibitions, roadshows, travel clinics) • Managed marketing budget of £1,8m with three support staff and three external agencies• Devised 12 month “Beyond Words” national advertising campaign in partnership with the Daily Telegraph for Singapore Tourism Board which appeared in TV, radio, press adverts, point of sale, email, digital channels, photo gallery on Waterloo Underground travellator` being experienced by 6 million commuters which culminated in a 400,000 customer data capture and 6,000 guests at the inaugural ‘Singapore Chilli Crab Festival’ in Brick Lane in London. Show less

• Performance reviewed four marketing agencies and launched new four-year plan to reposition the destination within luxury long-haul travel demographic • Negotiated new marketing affiliate programme and sourced 30 new EMEA retail distributors, invested £750,000 in multiple marketing campaigns and launched five new multi-language websites in French, German, Italian and Spanish which generated over 14% growth in visitors each year over four years• Managed brand identity, promotional… Show more • Performance reviewed four marketing agencies and launched new four-year plan to reposition the destination within luxury long-haul travel demographic • Negotiated new marketing affiliate programme and sourced 30 new EMEA retail distributors, invested £750,000 in multiple marketing campaigns and launched five new multi-language websites in French, German, Italian and Spanish which generated over 14% growth in visitors each year over four years• Managed brand identity, promotional activities and creation of specialised tourism events in four Continental European countries each month for four years Show less

Fcim - Fellow Of Chartered Institute Of Marketing, Marketing

Post Graduate Diploma, Marketing

Master’S Degree, Marketing

Idm Award In General Data Protection Regulation, Data Protection

Master Of Business Administration (M.B.A.), Corporate Finance, Management Accounting, Economics, Accountancy & Financial Management, Operations