Steve Cuddihy Email & Phone Number

Burnsville, Mn

● Successfully managed a team of up to 15 people in the desktop, workstation, and server production departments. ● Software installation specialist from disk installs to using Windows Deployment Services. ● Maintained and updated installation images for various operating systems for new system builds and customized customer images. ● Experience in building, cabling, and setup of high performance clusters.● Provide excellent phone support to diagnose and resolve problems. ● Worked onsite at customer locations replacing and installation setup of HPC, servers, and desktop. ● Resolved any product quality and productivity issues with sales staff.● Helped to maintain company’s computer systems and network infrastructure. ● Performed interviews of prospective employees.

Bloomington, Mn

● On-site and in house computer repairing, upgrading, and rebuilding for our customer base. ● Installing, troubleshooting and configuring hardware and software.● Provide phone support for a variety of computer related issues. ● Printer repair, generally Okidata, but often HP.● Transitioned into a commission sales position.

St Paul, Mn

● Tested truckloads of scrapped computers to determine would could be resold or repaired.● Diagnose, troubleshoot, and component level repair of CRTs without schematics. ● Worked on the show floor reselling used computers and parts. ● Determined what non-working parts had precious metals and sent those to the scrap recovery department.

Maplewood, Mn

● Fully test and calibrate DC to AC inverters. ● Diagnose and repair defective units.