Steve Dawson

Steve Dawson Email and Phone Number

Director at PlugTech & Steve Dawson IT Services @ plugtech
Natal, Rio Grande Do Norte
Steve Dawson's Location
Mold, Wales, United Kingdom, United Kingdom
Steve Dawson's Contact Details

Steve Dawson work email

Steve Dawson personal email

n/a
About Steve Dawson

PlugTech provide local competitive rates for all your PAT testing needs - Please drop us a line on info@plugtech.co.uk - or give us a call on 01244 561326 or 07709912111Previous/Present IT :Motivated Desktop Support Engineer with over 25 years experience in the IT and Field Service industry, Areas of the industry include Corporate / Education / Financial and Home based workers.Through my previous and present employment I have developed many skills including:• Handling callers, responding to their needs and providing supportive listening where appropriate.• Installation and commissioning of mass storage equipment. • High level of common sense, ability not to over complicate a situation or problem.• Working with desktop pc’s and software for over 25 years.• I have utilised remote support, both when working for an employer and whilst in self-employed.• Previous experience as a wireman (electronics/looming/pcb assembly/surface mount technology)

Steve Dawson's Current Company Details
plugtech

Plugtech

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Director at PlugTech & Steve Dawson IT Services
Natal, Rio Grande Do Norte
Website:
plugtech.com.br
Employees:
35
Steve Dawson Work Experience Details
  • Plugtech
    Director
    Plugtech Dec 2010 - Present
    Chester, United Kingdom
    PAT Testing is an essential aspect of a company’s health & safety policy to ensure that staff aren’t harmed by any electrical equipment within a business premises.PAT Testing should be performed regularly to protect employees, customers and yourself, against any accidents and liability within the workplace.PAT Testing is carried out in accordance with guidelines stated in the IEE Code of PracticeAn electrical compliance certificate issued on completion
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  • Plugtech
    Director
    Plugtech Aug 2009 - Present
    Chester, United Kingdom
    PlugTech PAT testing for Chester & North Wales (Prices from 90p per item)
  • Domestic Computer Services
    Director
    Domestic Computer Services Jan 2006 - Present
    Chester, United Kingdom
    Supporting 1500+ home users/small businesses in the North Wales/Chester area.Work detail includes: Virus removal, Wireless router configuration/replacement/setup, local network setups, pc re-builds, backup solutions, hardware diagnostics, upgrades, repairs, tutorials, software problems, extended wireless solutions, security enhancements.
  • Kootz Budjet Website Design
    Director
    Kootz Budjet Website Design Jan 1992 - Present
    Chester, United Kingdom
    Cool websites - Cool prices - Why pay more ?
  • Emc
    Call Filtering Engineer
    Emc Jan 2004 - Jan 2005
    Home Based
    Remote support of 800+ mass storage arrays (Symmetrix, Clarrion, DMX) for North West & Midlands, calls generated by the system or directly “dial ins” from the arrays themselves, diagnose and repair faults remotely, open and close cases, liaise with customers, arrange access and security clearance for engineers, order parts to meet SLA’s of 2Hrs, Manage 2 teams of 9 field engineers and there workload.
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  • Emc
    Customer Service Engineer
    Emc May 2000 - Dec 2004
    Manchester
    Home based/Office Based Remote and Field support of 350+ mass storage arrays (Symmetrix, Clarrion, DMX) for North West, diagnose and repair faults for customer mainly in the Corporate/Financial Industry, open and close cases, liaise with customers and management, arrange upgrade solutions for customers that require very little outage time, extensive training in mass storage architecture (UK,USA & Frankfurt), managing my own group of customers, responding to there needs whether it be upgrades, problem solving, out of hours work or queries
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  • Emc2
    Customer Service Engineer (Emc2)
    Emc2 May 2000 - Dec 2004
    Mass Storage solution provider.Work detail included: Home based/Office Based Remote and Field support of 350+ mass storage arrays (Symmetrix, Clarrion, DMX) for North West, diagnose and repair faults for customer mainly in the Corporate/Financial Industry, open and close cases, liaise with customers and management, arrange upgrade solutions for customers that require very little outage time, extensive training in mass storage architecture (UK,USA & Frankfurt), managing my own group of customers, responding to there needs whether it be upgrades, problem solving, out of hours work or queries.
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  • Scc
    Field Service Engineer
    Scc Apr 1993 - May 2000
    on site Bank of Scotland -ChesterNorth West field service support for mainly Corporate/Council clients, moving into a 3 man team supporting 1000+ users over 5 sites within Chester (Bank of Scotland), All aspects of Pc and laptop hardware and software repairs/upgrades install/swap out and support, Software re-fresh, office moves, network distribution, printer maintenance, Managing a busy call system ensuring calls are dealt with within SLA times (3 hours), Also undertaking server hardware break fix.
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  • Saygrove
    Wireman
    Saygrove Jan 1981 - Jan 1993
    Flintshire
    Surface mount technology/panel wireman for defence industry
  • Blue Chip Technology
    Wireman
    Blue Chip Technology Jan 1981 - Jan 1993
    Chester, United Kingdom
    Building rack mount pc’s for aerospace industry
  • Kemitron
    Wireman
    Kemitron Jan 1981 - Jan 1993
    Flintshire
    ctro Mechanical Wiring & prototyping – single slot pc motherboards

Steve Dawson Skills

Customer Service Cabling Servers Data Recovery Remote Desktop Microsoft Office Desktop Computers Cctv Web Design Software Installation Full Uk Driving License Laser Printers Srdf/raid Surface Mount Technology Tech Guys Subcontracting Sign Making Graphic Design Desktop Publishing Website Design Productions Control Fiber Optic Cabling City&guilds 2377 Pat Testing Looming Electro Mechanical Assembly Remote Support Mass Storage Ethernet Cabling Customer Relations Ms Office Literate Computer Literate Pat Testing Call Logging Systems Rack Building Virus Removal Server Hardware Support Desktop Pc Support

Frequently Asked Questions about Steve Dawson

What company does Steve Dawson work for?

Steve Dawson works for Plugtech

What is Steve Dawson's role at the current company?

Steve Dawson's current role is Director at PlugTech & Steve Dawson IT Services.

What is Steve Dawson's email address?

Steve Dawson's email address is in****@****2.co.uk

What are some of Steve Dawson's interests?

Steve Dawson has interest in Technology, Web Design, Computing, Part Time Acting.

What skills is Steve Dawson known for?

Steve Dawson has skills like Customer Service, Cabling, Servers, Data Recovery, Remote Desktop, Microsoft Office, Desktop Computers, Cctv, Web Design, Software Installation, Full Uk Driving License, Laser Printers.

Who are Steve Dawson's colleagues?

Steve Dawson's colleagues are Natelmer Camilo, John Fagner, Renato Henrique, Ailson Oliveira, Fernando Henrique, Rose Grayse Cavalcanti, Camunai Rodrigues.

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