Deep knowledge in IT Service management and extensive experience planning and managing moderate to complex IT projects and programs. Budget management responsibility varied from $1M – $10M annually.Identified, planned, managed, and implemented a broad spectrum of information technology initiatives across large, multi-branded, public corporations and small to mid-market, privately held corporations. Industries include Retail & Restaurants, Media & Entertainment, Gaming and Hospitality, Food Manufacturing & Distribution, Information Technology Services, Construction and Healthcare. Developed and implemented enterprise-wide governance, policies, processes & technology supporting data security, compliance controls and risk management.“Hands On” experience implementing Project/Program Management and Systems Development Lifecyle processes and frameworks. Certified in ITIL V3 Foundation – Information Technology Services Management “ITSM”Champion of leadership principles, team development, relationship management, continuous improvement and “best practices”. Capabilities: • IT Strategic Planning, Business & IT Risk Management, Mitigation & Governance• Information Security & Data Privacy Compliance (CA-BCC, PCI, HIPAA, CCPA, GDPR, MICS-Nevada Gaming)• Program/Project Management, Resource Management, Project Planning and Project Costing • Financial Management (CapEx and OpEx budget development, forecast analysis and reporting)• Vendor Management (Evaluation, Selection, Contract Development, Solution Implementation and SLA Management)• IT Services Management – ITIL V3 Certified, Service Strategy & Implementation