Steve Doan Email & Phone Number

Boston, Ma

- Maintain accurate time and attendance record for processing over 200 employee payrolls - Posting job descriptions, conducting prescreen/ interviews for internal and external candidates, and managing the hiring process- Filing and maintaining personnel records- Onboard new hires to their job responsibility and abiding company policy by providing an orientation

- Oversee all departments and associates in the supermarket during the evening in the absence of upper management, fostering team morale, and maintaining a welcoming shopping environment- Completing night tasks assigned by store management throughout the departments- Efficiently optimize shelf consolidation, resulting in boosting overall store profitability- Secure cash drawers and locking the store premises at closing hours

- Supervise front-end store operations by delegating tasks, organizing break schedules, and helping employees, resulting in increased productivity- Performed daily reconciliation, accounting, and cash balancing duties while reporting detailed sales records and weekly data to divisional headquarters- Utilize various aspects of customer service, including computer systems, handling cash transactions, processing returns, issuing rainchecks as necessary, and dealing with phone inquiries- Proactively resolving customer complaints to contribute to increased customer retention

- Conduct market research to identify hyped sneakers, then purchase and resell shoes to consumers for sales- Manage sneaker inventory and update financial records in Excel for profit optimization- Founded Steve and Shoes LLC from November 2022 – January 2023 to develop entrepreneurial skills

Philadelphia, Pennsylvania, Us

Philadelphia, Pennsylvania, Us

- Collaborated in teams to complete high-volume orders, ensuring customer satisfaction- Accurately processed all payments and maintained the proper cash register balance- Handled late-night work and academic responsibilities during the semester to cover educational costs

Amherst, Massachusetts, Us

- Coordinated orientation events and meetings for nearly 6,000 incoming first-year students - Led student networking, tours, and fostered academic readiness - Participated in panel discussions in front of 100 parents - Promoted the “Ready for the U” orientation through email and phone outreach to students

Amherst, Massachusetts, Us

- Individually supervised two greenhouses- Executed routine plant care duties and specific watering techniques to encourage health and growth

- Prepared each resident's food and beverage choices- Accountable for maintaining a clean kitchen

Dublin, Ohio, Us

- Communicated with team members to prepare food orders on the spot- Effectively packaged food items for customers

Bachelor Of Business Administration - Bba, Management

Bachelor Of Business Administration - Bba, Management

High School Diploma