Steve Dock Email & Phone Number

Rtp

My focus is on driving customer success by promoting Cisco's professional services for assurance and observability solutions. As the marketing lead of this cross-functional team, we help customers address critical needs such as reducing application downtime, proactively identifying security threats, and optimizing network performance through solutions like Splunk, ThousandEyes, Intersight, and AppDynamics. By aligning these services with key business objectives, we enable customers to maximize… Show more My focus is on driving customer success by promoting Cisco's professional services for assurance and observability solutions. As the marketing lead of this cross-functional team, we help customers address critical needs such as reducing application downtime, proactively identifying security threats, and optimizing network performance through solutions like Splunk, ThousandEyes, Intersight, and AppDynamics. By aligning these services with key business objectives, we enable customers to maximize their technology investments, driving growth in annual recurring revenue and facilitating account expansion. Show less

Research Triangle Park, North Carolina

We live in an era of outcomes. The shift from technical to business outcomes has required a radical change from reactive hardware support to a proactive and predictive model. Together with our partners, we have brought together our technology and expertise with customer telemetry and AI/ML. We have taken the concept of predictive and proactive support from idea to reality with Cisco Success Tracks. My role focuses on translating the complexity inside Cisco into simple, clear, and… Show more We live in an era of outcomes. The shift from technical to business outcomes has required a radical change from reactive hardware support to a proactive and predictive model. Together with our partners, we have brought together our technology and expertise with customer telemetry and AI/ML. We have taken the concept of predictive and proactive support from idea to reality with Cisco Success Tracks. My role focuses on translating the complexity inside Cisco into simple, clear, and actionable resources to help partners maximize their opportunities. Show less

North Carolina

As a partner marketer at Cisco, each day is spent working towards understanding how to empower and accelerate partner success. Partner success is not just about future growth; it is also about meeting today's goals or this week's metrics and having the support to look towards the future. Working with partners to find that balance, create mutual value, identify new opportunities, and ensuring customers have the best experience are on my to-do list every day.

Raleigh-Durham, North Carolina Area

My passion for consumer insight and marketing research led me into the role of Consumer Innovation Scholar. This fellowship role allows me the opportunity to lead graduate student research teams through semester-long, immersive marketing research projects for corporate partners such as Burt's Bees, IQVIA, Cisco, and Cotton Inc.The focus of the Consumer Innovation Practicum is to develop ethnographic, depth interview and netnographic research skills to reveal conceptual insights derived… Show more My passion for consumer insight and marketing research led me into the role of Consumer Innovation Scholar. This fellowship role allows me the opportunity to lead graduate student research teams through semester-long, immersive marketing research projects for corporate partners such as Burt's Bees, IQVIA, Cisco, and Cotton Inc.The focus of the Consumer Innovation Practicum is to develop ethnographic, depth interview and netnographic research skills to reveal conceptual insights derived from the voice of the customer. Through a deep understanding of the customer and related stakeholders, research teams develop strategic recommendations designed to capitalize on these insights and create new value opportunities. Show less

Raleigh-Durham, North Carolina Area

As a collaborator and project manager within the Consumer Innovation Practicum (CIP), I have focused on developing and honing qualitative marketing research skills under the mentorship of Dr. Stacy Wood and Dr. Colbey Reid. The remit of the CIP is to train the next generation of market researchers through immersive, marketing research projects with partner companies such as Burt's Bees, IQVIA, Cisco, Cotton Inc and Bayer Crop Science.The research techniques I have been trained on and… Show more As a collaborator and project manager within the Consumer Innovation Practicum (CIP), I have focused on developing and honing qualitative marketing research skills under the mentorship of Dr. Stacy Wood and Dr. Colbey Reid. The remit of the CIP is to train the next generation of market researchers through immersive, marketing research projects with partner companies such as Burt's Bees, IQVIA, Cisco, Cotton Inc and Bayer Crop Science.The research techniques I have been trained on and utilized for marketing research projects include observational ethnography, depth interviews and digital ethnography (netnography). The foundation for each of these research techniques is a rigorous, academic-based application of best practices and techniques. This foundation ensures conceptual insights and strategic recommendations are a robust, bias-free and authentic representation of the customer experience. Our insights guide strategic recommendations that are practical and complement existing cultural values, social norms, and corporate structure. Show less

Research Triangle Park, North Carolina

Researched and developed insights on product content syndication and the role it plays in the e-commerce experience of SMB customers.

Raleigh-Durham, North Carolina Area

Inspire, educate and outfit for a lifetime of outdoor adventure and stewardship.

Glaxosmithkline Pharmaceuticals

Peptide drug discovery experience:• Chemistry co-program leader for the discovery of novel amylin agonists. Coordinate and direct chemists and scientists from in vitro and in vivo biology groups, formulations, analytical sciences and DMPK during peptide optimization and target validation. Interface with department’s leadership team and communicate strategy program updates to this group. • Developed and implemented the SAR strategy for optimization of unadorned and conjugated… Show more Peptide drug discovery experience:• Chemistry co-program leader for the discovery of novel amylin agonists. Coordinate and direct chemists and scientists from in vitro and in vivo biology groups, formulations, analytical sciences and DMPK during peptide optimization and target validation. Interface with department’s leadership team and communicate strategy program updates to this group. • Developed and implemented the SAR strategy for optimization of unadorned and conjugated peptide analogs of hPYY (3-36). This strategy resulted in candidate selection of peptides that continue to be investigated for body weight reduction and glucose control.• Assisted in establishment of the peptide synthesis group within the Enteroendocrine Discovery Performance Unit. The remit of this group was to establish peptide synthesis infrastructure and expertise in peptide design, screening and optimization. Peptide drug discovery skills:• Experience synthesizing, purifying and characterizing peptide conjugates containing half-life extension technologies such as PEG polymers and fatty acids.• Experience with preclinical rodent models evaluating food intake and body weight reduction.• Knowledge about chemical strategies and devices for acute and chronic drug delivery.• Solid foundation in strategies to improve proteolytic stability and physical properties of native peptides. Understanding of DMPK models to evaluate in vivo protease stability, half-life and metabolic degradation sites.Small molecule drug discovery experience:• Designed, synthesized and optimized small molecules for the following receptor targets: FAS, SGLT-2, DGAT, GPR120, GPR39, TGR5 and PPAR-gamma• Designed and implemented azo-prodrug strategy for colonic delivery of bile acid receptor (TGR5) agonists. Show less

Wilmington, Delaware

• Explored SAR and developed synthetic routes towards heterocyclic compounds identified as estrogen receptor selective agonists for the use as antidepressants. • Developed heterocyclic caspase-3 inhibitor leads as therapies for stroke and Alzheimer’s disease.• Optimized the potency and DMPK properties of peptide fragments with the goal of developing orally active antagonists of the ANP clearance receptor for the treatment of pulmonary hypertension.• Investigated and… Show more • Explored SAR and developed synthetic routes towards heterocyclic compounds identified as estrogen receptor selective agonists for the use as antidepressants. • Developed heterocyclic caspase-3 inhibitor leads as therapies for stroke and Alzheimer’s disease.• Optimized the potency and DMPK properties of peptide fragments with the goal of developing orally active antagonists of the ANP clearance receptor for the treatment of pulmonary hypertension.• Investigated and synthesized discrete peptide components of insect venom with the goal of developing novel treatments of chronic pain. Show less

Master Of Business Administration (Mba), Marketing Research

Activities and Societies: Consumer Innovation Scholar, Marketing researcher, and project manager I am a 2018 graduate of the Poole College.

Ms, Pharmaceutical Chemistry

Bs, Chemistry

Undergrad reserach with Dr. Al Meyers Advisor Dr. Stephen Thompson