Steve E Johnson Ii work email
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Steve E Johnson Ii personal email
I am a performance-driven and self-motivated professional with over 29+ years of global experience, offering effective management expertise and progressive leadership practices in the manufacturing industry. My expertise includes leading full spectrum development, machine building and post-sale support of customized factory automation equipment. In addition I provide global technical customer support by effectively identifying problems using advanced troubleshooting skills. I have demonstrate success in completing projects within established timelines that greatly impact bottom-line results, and a successful track record of success in developing and leading teams that support strategic growth of a company. I have been recognized for maintaining superior staff and client relations, resolving problems with tact and diplomacy. In addition I can demonstrate the ability to manage multi-million-dollar technical projects. Work to agreed schedules and budgets, explain complex theories and procedures to others in a clear and concise manner.In addition I quickly establish effective communications with all levels of personnel, from executive managers and mechanical/application engineers to factory and technical staff and am knowledgeable in writing manuals and technical procedures for both internal staff and clients.I am willing to travel internationally to supervise projects.
Starrett Kinemetric Engineering, Inc.
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Technical Support SpecialistStarrett Kinemetric Engineering, Inc. Dec 2017 - PresentLaguna Hills, Ca
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Technical Support / Customer Service ManagerJabil Circuits / Chad Industries, Inc. Jan 2009 - Jul 2016Anaheim, CaDuring my tenure as Technical Support and Customer Service Manager I developed and implemented an effective training program for technical support representatives worldwide, developed and implemented System Manuals, Technical Procedures, and Troubleshooting documents and Training documents. I collaborated with the automation company to transfer capabilities in machine design, and assembly to Taiwan and supported the installations for Jabil manufacturing sites in China in addition to traveling to Taiwan and China 50%+ of the time.Using my sales expertise I increased targeted spares sales gross margin 30+% based on an annual sales range of $140k and $300k and slashed parts shipping from 4-8 weeks to 2-4 weeks by developing more effective processes. -
Machine Building, Final Application Technical Support & Field Service & Manufacturing MangerJabil Circuits / Chad Industries, Inc. Jan 1995 - Jan 2009Anaheim, CaIn my capacity as a manager I generated revenue by interviewing, hiring, training and managing a team of 25+ employees and developed and implemented job descriptions for machine builders, field service engineers and application engineers, and support staff. Established and executed SOP’s for Machine building, Machine and Application check out, Machine and Application Customer Acceptance, Field Service Installation.Using my management expertise I monitored employee productivity and optimized procedures to reduce costs by supervising operators for CNC mills, Bridgeport mills, Lathes and sheet metal fabrication equipment to build the automated systems.In addition I initiated, maintained and managed vendor and customer relationships; coordinated with vendors and resolved issues and collaborated with the Engineering Department on new product development, prototyping, and proof-of principle building.
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Field Service / Installation Manager / Technical Support ManagerJabil Circuits / Chad Industries, Inc. Jan 1994 - Jan 1995Anaheim, CaI supervised and directed field service personnel and technical support staff and scheduled projects and coordinated installations worldwide, holding full responsibility for quoting prices and completing orders for customer’s spares; followed up with clients after field service was completed to ensure their continuing satisfaction.As the Field Service/Installation Manager, I controlled all stages of project management for all installations, domestic & international, from initial planning through completion of assignments and created installation contracts and service level agreements for installer network. In addition I facilitated and tracked shipment of all parts required to complete projects.As also, the Technical Support Manager I supervised the post install support staff.I met with customers and resolved all outstanding issues to ensure unsurpassed satisfaction of installation and final product and provided daily and weekly performance reports on installation activities to executive level management. -
Automation Machine Builder / Final Application / Field Service EngineerJabil Circuits / Chad Industries, Inc. Jan 1987 - Jan 1994Anaheim, CaI was originally hired by JABIL Circuits / CHAD Industries to conduct the build and incorporate all facets of automation for machine parts, machine building / assembly, developing and proving out customer applications; performed customer in house machine/application acceptance.I successfully installed new equipment at customer sites and performed on site customer acceptance and installed automation systems at customer’s sites. In addition I trained customer’s production and support staff on maintenance and operation and performed repairs and training on existing equipment. -
R&D TechnicianFarr Company Jan 1985 - Jan 1986El Segundo, CaPerformed multiple duties for manufacturing of air filter media used in multiple industries, includingHVAC, Locomotives, and Semi-Tractor transportation. Ran and operated a variety of productionequipment.
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Machine Builder / Field Service EngineerEkco Products Jan 1974 - Jan 1985Wheeling, IlDuties included machine building, complete machine wiring. Completed machine final prove-out andcustomer acceptance. Traveled to customer’s factories to install new equipment, train customers supportstaff, and repairs on existing equipment. -
Repair Person / Line SupervisorSkill Saw Jan 1971 - Jan 1974Wheeling, IlPerformed repairs to Drill Motors, Circular Saws and Routers rejected from the assembly line. Receivedpromotion to Line Supervisor. Participated with the team to start up the second shift assembly operation.
Steve E Johnson Ii Skills
Steve E Johnson Ii Education Details
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University Of California, IrvineManagement Practice For Engineering And Technical Professionals -
Rancho Santiago CollegeBusiness / Management – Principles Of Management -
Harper College, Palatine, IlMechanical And Electro-Mechanical Drafting - Basic Programing - Basic & Advanced Machine Shop - Weld
Frequently Asked Questions about Steve E Johnson Ii
What company does Steve E Johnson Ii work for?
Steve E Johnson Ii works for Starrett Kinemetric Engineering, Inc.
What is Steve E Johnson Ii's role at the current company?
Steve E Johnson Ii's current role is Technical Support Specialist at Starrett Kinemetric Engineering, Inc.
What is Steve E Johnson Ii's email address?
Steve E Johnson Ii's email address is st****@****ies.net
What schools did Steve E Johnson Ii attend?
Steve E Johnson Ii attended University Of California, Irvine, Rancho Santiago College, Harper College, Palatine, Il.
What skills is Steve E Johnson Ii known for?
Steve E Johnson Ii has skills like Engineering, Robotics, Manufacturing, Automation, Continuous Improvement, Lean Manufacturing, Customer Service, Microsoft Office, Manufacturing Engineering, Electronics, Product Development, Team Building.
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