Steve Ecker Email & Phone Number

Mechanicsburg, Pa, Us

Hummelstown, Pa, Us

Oversight and management of all property and casualty insurance claim matters, and served as the primary point of contact with insurance claim professionals, legal counsel, medical case managers and other strategic claim management partners.Developed comprehensive claims management system and processes to streamline efficiencies.Developed proactive action plans for all open claims and litigated matters with specific focus on the investigative process, coverage analysis, risk transfer opportunities, reserving practices and targeted mitigation strategies.Established and adjusted reserves: internal and external.Provided support to other departments within the organization including Safety, Risk, Fleet, Finance, Field Operations and Executive Management.Conducted monthly 1 on 1 coaching with direct reports and handled all aspects of performance management for direct reports.Collaborated with the VP of Risk to develop and project future insurance and claims management strategies.Oversight and management of relationships with occupational medicine providers to ensure injuries are properly managed.Assisted the Safety Department by working with and articulating transitional duty assignments.Collaborated with the Safety Department to develop Injury Management Plans based on physician diagnosis.Evaluated and determined whether an injury is compensable under state Statutory Worker's Compensation regulations.Managed TPA expenses that control ongoing claims, close out claims, and direct claims that reach litigation.Represented the company on the litigation team that sets case strategy and evaluated/developed settlement strategy.Collaborated with the VP of Risk to develop case and settlement strategy.Collaborated with litigation attorneys on Liability and Worker's Compensation hearings, mediations, and/or depositions.Assisted and provided the Safety Team with case file information for risk analysis during the investigation development process.

Harrisburg, Pennsylvania, Us

Oversight of the claims handling of our TPA: Worker's Compensation, General Liability, Property, Auto, and all Professional lines.Worked with the TPA on collecting data on Certified Safety Committees, insured locations, Risk Management Standards, and Accident and Illness Prevention Program.Coordinated claims and risk management visits based on the member size or request for service.Determined the eligibility of assigned claims including obtaining coverage analyses from Coverage Counsel, send appropriate correspondence to claimants, order claims information from the TPA, and set up electronic files.Analyzed all claims to ensure best practices are being implemented by our partners (i.e.- outside vendors) for the Members of the PennPRIME Trusts.Administered the Heart and Lung claims from inception to closure.Approved claim expenses proposed by the claims adjuster: IME's, case management, surveillance, medical experts, forensic experts, etc.Oversight of the claims that exceed PennPRIME’s retentions, and follow-up with Excess/Reinsurers on reimbursements.Approved the assignment of defense counsel for litigated claims, reviewed status reports and correspondence from attorneys.Provided assistance to members’ claims questions by researching their inquiries in the TPA’s claim system.Analyzed Trusts claim reports to determine trends, investigated high frequency/severity claims, and assisted in providing mitigation recommendations.Completed settlement status reports for Board meeting packets.Conducted visits with members to review historical claims information in order to mitigate exposures.Coordinated with member and PennPRIME staff to reduce losses and mitigate current exposures.Developed and implemented risk management strategies based upon the data obtained from claim status reports, stewardship reports, suit status reports, etc.

Blue Bell, Pennsylvania, Us

Investigated/evaluated/disposed/settled claims at the highest authorized level of liability limits/exposures.Determined/evaluated coverage/liability/damages, and set reserves with claims reserve/settlement authority which varies by client ($250,000 ded to a $1m SIR).Primary clients were: LeFrak Organization, Farmers Mutual Ins Co of Salem, NJ., Conifer Realty, LLC., City of White Plains, NY., City of Peekskill, NY., Ollie’s Bargain Outlet, Inc., and several schools in the University Risk Fund Group.Licensed to handle claims in over 30 states (including NY, GA, AZ, AR, WV, and RI).Handled 1st party and 3rd party claims including automobile physical damage, automobile bodily injury, general liability, litigated, products, and various types of municipality exposures.Reported claims to the excess carriers as needed, and service-related issues to the managers/agents/brokers.Negotiated settlements of bodily injury claims with claimants and attorneys.Managed pending of approximately 200 claims.Completed telephonic claim reviews with clients.Consistently passed internal and carrier audits.

Rolling Meadows, Illinois, Us

Investigated/evaluated/disposed/settled claims at the highest authorized level of liability limits/exposures.Determined/evaluated coverage/liability/damages, and set reserves with claims reserve/settlement authority up to $200,000 on primary accounts: Churchill Casualty Captive and American Greetings.Licensed to handle claims in over 30 states (including NY, GA, AZ, AR, WV, and RI) for a globally and industry recognized progressive property/casualty third party claims service organization.Handled 1st party and 3rd party claims including automobile physical damage, automobile bodily injury, general liability, litigated, products, various types of municipality exposures, and construction defects.Reported claims to excess carrier as needed and service-related issues to managers/ agents/brokers.Negotiated settlements of bodily injury claims with claimants and attorneys.Managed pending of approximately 155 claims.Completed in-person and telephonic claim reviews with the clients.Consistently passed internal and carrier audits.Wrote Reservation of Rights letters and Coverage Disclaimer letters.Trained, coached, and mentored new adjusters.Selected Accomplishments:-Recipient of Adjuster of the Year Award annually from 2011 through 2018.-Grew the number of clients/accounts and retained 100% of clients throughout career.-Served as subject expert and go-to person within the organization.-Exceeded job performance expectations from 2011 to 2018.

Murrysville, Pa, Us

Performed inside sales for a construction equipment dealership.Responsible for approximately $300,000 a month in rental store invoicing.Scheduled and dispatched trucking to deliver equipment to job sites.Made cold calls to existing customers to determine their upcoming rental needs.

Mayfield Village, Oh, Us

Analyzed and processed auto liability claims by investigating and gathering information to determine the exposure on the claim.Wrote estimates for property and physical damages.Performed accident scene investigations.Negotiated settlements of bodily injury claims with claimants and attorneys.Managed subrogation of claims.Prepared contentions for Arbitration.

Bachelor Of Science - Bs, Behavioral Sciences

Associate'S Degree, Communications