Steve Faust Email & Phone Number

Ontario, Canada

Responsible for end-to-end Canadian treasury management business results.Assess product, technology and market trends to identify market trends. Develop marketing initiatives. Drive business, financial and customer experience results.First line of defence for compliance, audit and risk management in the Canadian market.

Canada

Ontario, Canada

Grant Writing, Financial Management (AR/AP), Project Management (PMO), Change Management (CMO), Product Management (Design Thinking) and Regulatory/Compliance SME for Payments.

Toronto, Ontario, Canada

Oversaw the P&L for The payments line of business.Evaluated risk/reward balance in operating the business.Represented Central 1’s interests on payments industry committees, task forces and working groups.Translated Central’s strategic plans into key business initiatives for Payments. Developed long range business and operational plans (5 years) to ensure effective business operations in responds to evolving customer requirements and trends in the industry.Directed the budget for… Show more Oversaw the P&L for The payments line of business.Evaluated risk/reward balance in operating the business.Represented Central 1’s interests on payments industry committees, task forces and working groups.Translated Central’s strategic plans into key business initiatives for Payments. Developed long range business and operational plans (5 years) to ensure effective business operations in responds to evolving customer requirements and trends in the industry.Directed the budget for project spending. Had financial accountability and responsibly for establishing the pricing philosophies across the payments products.Developed new products, services, channel offerings and process improvements.Built support across the organization for payments initiatives in order to deliver Central 1’s operational business plans.Provided expertise and advice to senior business leaders to support alignment of the Payments function with Central 1’s vision.Built and maintained relationships with product development to define the development strategy which aligned with the business strategy in order to deliver client value propositions.Guided teams to support the product roadmaps which supported client requirements through collaboration.Worked collaboratively with divisional heads in the evaluation of operational, financial, regulatory and reputation risks encountered during the of business operations.Managed risk and regulatory items related to the launch of new products under the Payments Strategy..Developed and led change management initiatives. Acted as a positive change agent to drive continually improvements to Central 1. Show less

Toronto, Canada Area

Responsible for the overall profitability, productivity and effectiveness for a number of key relationships in Canada. This included providing C-Suite, EVP and SVP relationship coverage atvarious large FI’s in Canada.Exceeded sales targets for 3 consecutive years. Delivered a minimum of 50% year over year growth within my client portfolio. This was achieved through active client partnership, a deep understanding of the clients business needs, detailed account planning across the… Show more Responsible for the overall profitability, productivity and effectiveness for a number of key relationships in Canada. This included providing C-Suite, EVP and SVP relationship coverage atvarious large FI’s in Canada.Exceeded sales targets for 3 consecutive years. Delivered a minimum of 50% year over year growth within my client portfolio. This was achieved through active client partnership, a deep understanding of the clients business needs, detailed account planning across the clients’ organization and always keeping the client in the forefront when dealing with internal stakeholders.Negotiated the signing of the Canadian regions single largest platform contracts. Resulting in over $10MM in 1-time revenue and 25% ongoing service fees.Lead a team of sales associates. Developed sales organization objectives that appropriately reflect the company's business goals. Conducted thorough analysis on their lead generation processes. Designed recommendations that lead to more effective deal closers. Further, proactively held coaching sessions with the team to ensure that goals were clearly understood. Provided the team members with continual support to ensure their individual success.Simplified the sales associate (SDR) training plans focused on developing and reinforcing criticalsales competencies. Prioritized training objectives for selling, sales management, and sales support roles. Show less

Toronto, Canada Area

Transformed the complete set of Canadian treasury management payment, liquidity, receipt andinformation reporting products. This included full accountability for the build out and launch of the bank's upgraded Canadian tax payment module, enhanced positive pay service, insourcing of the lockbox processes and modernization of the digital channel interface. Champion for the effort to bring the bank's Canadian Lockbox processing in-house. I personally championed the insourcing idea to bank… Show more Transformed the complete set of Canadian treasury management payment, liquidity, receipt andinformation reporting products. This included full accountability for the build out and launch of the bank's upgraded Canadian tax payment module, enhanced positive pay service, insourcing of the lockbox processes and modernization of the digital channel interface. Champion for the effort to bring the bank's Canadian Lockbox processing in-house. I personally championed the insourcing idea to bank executives. Highlighting the improved client experience and cost saving opportunities. This project resulted in a 5% improvement in the NPS in year 1 as well as a 20% improvement in overall productivity for the Canadian lockbox P/L.Prioritized all of the business requirements associated with the Canadian products. This included ensuring that all of the approval, authorization and funding needs were also in place to ensure the teams success.Drove the relationships with external vendor partners. Successfully negotiate a 13% cost savingson a year over year basis for various key products.Delivered numerous successful multi-phased programs across the bank. This was accomplished through the use of detailed change management plans as well as continual communication with all of the impacted stakeholders. Owning and driving these robust communication plans was critical to ensuring transparency across all of the various groups globally.Owned all aspects of the development and design for project funding in Canada. This included oversight for the total $50MM+ program budget. Ensured that market research, product vision, requirements and roadmaps were all defined as part of this process. Show less

PromotedActed as the main line of business sponsor for the WireRoom Application (WRAP) project. Responsible to ensure that business requirements were properly communicated to the technology partners. Thus ensuring that the project deliverables would address the needs of both the clients on the operations groups. Played a key role in various planning, design and requirement meetings to ensure that each project phase was properly staged.Designed, developed and delivered training sessions… Show more PromotedActed as the main line of business sponsor for the WireRoom Application (WRAP) project. Responsible to ensure that business requirements were properly communicated to the technology partners. Thus ensuring that the project deliverables would address the needs of both the clients on the operations groups. Played a key role in various planning, design and requirement meetings to ensure that each project phase was properly staged.Designed, developed and delivered training sessions for treasury services corporate and commercial sales teams.Develop and maintain strategic plans and product roadmaps for the international payments product family. This includes developing business cases to support changes in the product mix within my portfolio in order to increase revenue, meet regulatory requirements, remain competitive, improve productivity and realize operational efficiencies.Provide detailed business and functional requirements for new products and services. The size of these projects ranged from a few thousand dollars to tens of millions. Proactively work to develop solutions that will provide the optimal client experience through ease of use. Documented product financial and operational metrics. Monitored the financial and operational performance of various products against established metrics to ensure consistent revenue recognition; efficient management of costs. Actively worked on identifying and implementing cost improvements.Provided leadership and direction to the product team through context setting and the development of individual team member skills through coaching. Proactively coached the junior product managers on the team to ensure that they were able to grow within the organization.Served as the solution expert and lead relationship manager when dealing with various groups within the bank and with external groups such as clients, industry associations and external suppliers Show less

PromotedActed as the senior business analyst for medium sized projects and is often engaged with the business partner before project initiation to help clarify and formalize the project goals, objectives, and scope. In addition to project work, I would consult with the business to help define the need for new and/or enhanced products, services, or optimized business processes and provide advice on the functionality, applicability, and usability of technologysolutions to support business… Show more PromotedActed as the senior business analyst for medium sized projects and is often engaged with the business partner before project initiation to help clarify and formalize the project goals, objectives, and scope. In addition to project work, I would consult with the business to help define the need for new and/or enhanced products, services, or optimized business processes and provide advice on the functionality, applicability, and usability of technologysolutions to support business requirements.Managed a pool of project managers to ensure that there performance objectives were met. Show less

PromotedResponsible for the development and implementation of the 3 year product strategy for the product family. Maintained close relationships with the sales partners for awareness of market needs. Gathers industry perspectives, identified appropriate markets and works with market management to develop effective marketing strategies and tactics. Managed the entire product family life cycle from strategic planning to tactical product deliveries. Finally, promoted and fostered the… Show more PromotedResponsible for the development and implementation of the 3 year product strategy for the product family. Maintained close relationships with the sales partners for awareness of market needs. Gathers industry perspectives, identified appropriate markets and works with market management to develop effective marketing strategies and tactics. Managed the entire product family life cycle from strategic planning to tactical product deliveries. Finally, promoted and fostered the long-term learning or development of the product team through a number of training programs. This includes creating a positive climate and stimulus to encourage development, coaching with developmental feedback and advice, and providing learning opportunities. Served as the solution expert and lead relationship manager when dealing with various groups within business and with external groups such as industry associations and external suppliers. Show less

Toronto, Ontario, Canada

Master'S Certificate, Project Management

Project Management

Bachelor'S Degree, Health Services/Allied Health/Health Sciences, General

Activities and Societies: Varsity rugby team Health Sciences