I've a proven track record of developing highly performing teams to drive results across a range of disciplines including Marketing, Retail, Sales & Service and Operations and Technology, primarily large scale service & customer-orientated environments. As an independent Director I provide strategic guidance and governance to organisations.I'm at my best innovating, creating change or disrupting current state. My passions are designing and leading strategies for growth, embedding customer-focussed ethos, and developing a leadership culture or rationalising businesses to maximise shareholder value. My experience spans Financial Services, Local & Central Government, and the Energy Sector and covers both established and start-up environments. My expertise draws me to organisations seeking well planned and implemented large scale or complex change.My leadership style reflects my passion for people and performance and is driven by my core beliefs that a strength of vision, empowered people and creating an energised team will always deliver great results. Mentoring others to build the "Leadership premium" is a passion.Outside the office I enjoy spending time with my family, and pursuing my passions for motorsport, fitness, music and travel. Specialties: Delivering large scale change in complex environmentsLeadership - leading and building teams;Independent Director and advisor to ExecutiveCustomer Experience transformation;Strategy development & execution;Stakeholder relationship management