A results-oriented, customer-focused, articulate, and analytical IT Specialist who can think out of the box. Expert in handling Network/Server issues along with providing comprehensive solutions to end-users in resolving the problems quickly and efficiently. An effective communicator at all levels within an organization and externally to clients, including the ability to establish solid relationships based on knowledge, trust, and respect which allows for excellent service delivery while maintaining a friendly working environment. I am flexible and always willing to learn new technologies were needed to enhance my knowledge. My goals are continuous improvement in the IT sector as well as self-development