Babytel, Redefining telephony.

Provider of MCAD and PLM solutions plus design engineering products and services.; I am responsible for the configuration, implementation, administration and maintenance of the entire network/IT/phone system of the company. Recently reduced to one site, I used to support three main locations in Canada (Montreal, Mississauga and Calgary) plus several satellite offices.Responsibilities:Maintain all servers, (Emails, files, CRM, SQL, Web servers. )Hardware evaluation and purchaseService contract negotiation (Internet, cell phones, VOIP, conferencing etc...)Configure and maintain blackberry phones, phone system, fax and printers.Install and configure operating systems and productivity software for up to 50 users in multiple locations.Providing technical support for all the users' computer hardware/softwareSupport and install all PTC software and licensing. Achievements:Migrated all services into VMware virtualization within 3 months in 2011Migrated all mailbox and accounts from Exchange 2003 to Exchange 2010Proposed, and implemented, some cost savings strategies for Internet access, e-mail and telephone systems leading to substantial savings in the last 2 years.Installed and configured Internet connectivity + VPN using Cisco router between all sitesInstalled and configured VOIP adapters for 5 off sites sales employees.Developed custom scripts for backups and reports etc.Generated billable revenues for BRT Solutions by supporting software installations at multiple customer sites across Canada.

for 5 years. My main responsibility was to install and repair computers both at the office and at customers' site. In addition, I built network system for small business customers. Configure share Internet access, Printer and files server.