Steve Throm Email & Phone Number
Who is Steve Throm? Overview
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Steve Throm is listed as Application Support Analyst | Customer Support Consultant | Technical Writer at St. Charles County Government, a company with 263 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Steve Throm.
Steve Throm previously worked as Application Analyst at St. Charles County Government and Senior Application Support Consultant at Thesis. Steve Throm holds Bachelor Of Arts (Ba), Graphic Design from Drury University.
Email format at St. Charles County Government
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About Steve Throm
Steve Throm is a Application Support Analyst | Customer Support Consultant | Technical Writer at St. Charles County Government.
Steve Throm's current company
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Steve Throm work experience
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Senior Application Support Consultant
- Investigated issues reported with the Student Information System and either resolved or routed it to the correct team for resolution.
- Executed SQL queries in customer data to locate and resolve data.
- Collaborated with other teams to identify errors in software and maintain client systems.
- Organized data in spreadsheets during case audits to quickly resolve outdated issues, freeing up resources for developers.
- Created Knowledge Base Articles to allow customers to self-help and deflect incoming queries.
Product Support Technician
- Resolve escalated issues in a timely manner to reduce customer impact. Lean 6 Sigma yellow belt.
- Performed SQL database queries so students could complete testing.
- Traveled overseas and trained agents during peak season, ensuring their success.
Online Support Technician
- Investigated and resolved technical issues with new Educational development products. Collaborated with Tier 1 internal technical support to resolve issues.
- Served as a Subject Matter Expert for Elsevier Adaptive Quizzing and HESI products.
- Mentored new employees on the systems and products to ensure that they succeed.
Help Desk
- Provided help for the 3000 studios in the US and Canada, maintaining and repairing software on studio computers. Calibrated cameras to achieve optimal pictures for the customer and diagnosed Lighting System issues to.
- Ensured studios had all the proper equipment on hand for successful operations.
- Diagnosed computer errors to allow sales associates to sell to clients and prevent hours of work being lost.
Colleagues at St. Charles County Government
Other employees you can reach at sccmo.org. View company contacts for 263 employees →
Marcus Biggins
Colleague at St. Charles County Government
St Louis, Missouri, United States, United States
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Joe Miller
Colleague at St. Charles County Government
Ballwin, Missouri, United States, United States
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DE
Daniel Ellerbusch
Colleague at St. Charles County Government
Greater St. Louis, United States
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CP
Carey Portell
Colleague at St. Charles County Government
O'Fallon, Missouri, United States, United States
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MH
Megan Hickey, Rd, Ld, Ibclc
Colleague at St. Charles County Government
Missouri, United States, United States
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GS
Gary Small
Colleague at St. Charles County Government
Leslie, Missouri, United States, United States
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JW
Jenny Warren
Colleague at St. Charles County Government
Greater St. Louis, United States
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IH
Ian Hiller
Colleague at St. Charles County Government
Fenton, Missouri, United States, United States
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AH
Anne Hullett
Colleague at St. Charles County Government
St Charles, Missouri, United States, United States
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JB
James Boswell
Colleague at St. Charles County Government
Wentzville, Missouri, United States, United States
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Steve Throm education
Bachelor Of Arts (Ba), Graphic Design
General Education
Frequently asked questions about Steve Throm
Quick answers generated from the profile data available on this page.
What company does Steve Throm work for?
Steve Throm works for St. Charles County Government.
What is Steve Throm's role at St. Charles County Government?
Steve Throm is listed as Application Support Analyst | Customer Support Consultant | Technical Writer at St. Charles County Government.
Where is Steve Throm based?
Steve Throm is based in United States, United States, United States while working with St. Charles County Government.
What companies has Steve Throm worked for?
Steve Throm has worked for St. Charles County Government, Thesis, Reed Elsevier, Elsevier, and Cpi Corporation.
Who are Steve Throm's colleagues at St. Charles County Government?
Steve Throm's colleagues at St. Charles County Government include Marcus Biggins, Joe Miller, Daniel Ellerbusch, Carey Portell, and Megan Hickey, Rd, Ld, Ibclc.
How can I contact Steve Throm?
You can use AeroLeads to view verified contact signals for Steve Throm at St. Charles County Government, including work email, phone, and LinkedIn data when available.
What schools did Steve Throm attend?
Steve Throm holds Bachelor Of Arts (Ba), Graphic Design from Drury University.
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