Steve Garner Email & Phone Number

Orlando, Florida, Us

Orlando, Fl, Us

Fort Lauderdale, Florida, Us

Plano, Tx, Us

Regional Director of Sales - Aimbridge Hospitality

• Led team of 13 sales managers (with Complex DOSM), for new sales complex serving both the Buena Vista Palace and the Hilton Orlando Lake Buena Vista• Repositioned the Buena Vista Palace from association/SMERF market to high-end corporate and association markets• Responsible for coordinating and training the sales team on the benefits of the Buena Vista Palace, including renovations, while learning and leading the sales efforts at both Buena Vista Palace and Hilton Lake Buena Vista. Led hard hat tours/site inspections for prospective clients throughout the renovation process.• Wrote business strategy/marketing plans for both Hilton Orlando Lake Buena Vista and the Hilton Orlando Buena Vista Palace for 2017 • Team produced 104% of team quota for both hotels (combined room & F&B revenues) for first six months of 2016 (based on a goal of $29.63M)

• Directed group and leisure sales and marketing for Lake Buena Vista’s iconic, 1,014-room convention hotel • Developed team of 9 sales managers successfully booking over 110,000 group room nights annually• Led the transition from 50% group base to 60% transient/leisure base during three-year span• Drove volume group and transient room nights into valley periods by developing relationships with key third parties, end-users and wholesale operators• Created successful relationships with Hilton Worldwide Sales, changing the hotel’s perception by reaching out to directors and associates (one-on-one, outside calls and conference calls) • Developed marketing campaign with Cvent to drive more opportunities and short-term business into soft, summer months• Hosted travel writers and bloggers to develop ground roots public relations within the leisure segment• Authored comprehensive marketing plan annually, effectively managing a 1.5M marketing budget

Direct Group Sales efforts at the Sheraton Chicago and Westin River North hotels

* Directed group sales efforts for Disney’s Grand Floridian Resort & Spa, Disney’s 867-room flagship resort* Exceeded 2007 room night goal of 68,000 and 97% of 2008 room night goal of 63,800 while surpassing each year's group rate forecasts of $252 and $259 * Developed team of six sales managers for the Midwest/Incentive Sales Team, with focus on multiple markets, including the Corporate/Incentive market, Insurance, Banking, Automotive markets as well as City-wide conventions* Shared responsibility with three group sales directors in effectively selling Disney’s premium resorts, including Disney’s Yacht & Beach Club Resort (1,200 rooms), Contemporary Resort (655 rooms), and Boardwalk Resort (371 rooms)* Directed additional staff of three dedicated to booking corporate and incentive groups for Disney Cruise Line

Chicago, Il, Us

* Led a team of six managers, directing group and transient sales efforts for 446-room airport hotel* Consistently increased Star Report market share every year, growing from 130% in 1998 to over 163% the last two years* Effectively managed annual travel and marketing budgets exceeding $300K* Developed sales strategies, authoring annual business plans, including market analysis, competitive set breakdown, market segmentation/needs assessment, as well as monthly travel and action plans

Chicago, Il, Us

* Supported the Director of Marketing by co-leading a team of 16 sales managers, including 10 direct reports for 1099-room convention hotel at O'Hare Airport* Exceeded $75 million in total hotel revenue as the team won “Sales Team of the Year” for the large hotel division within Hyatt Hotels & Resorts for 1998

Chicago, Il, Us

* Nominated “Director of Sales of the Year” for 1996, leading a team of five managers booking group, transient and catering efforts for 300-room suburban Chicago hotel* Capitalized on market trends, driving hotel average rate growth by 16% and Star Report market share by over 10% for 1996

* Supported director of sales by managing the group sales efforts, directing a staff of four* Successfully booked group business in the city-wide, corporate, collegiate and professional sports markets for Sheraton’s 469-room downtown luxury hotel* Exceeded 190% of individual sales goal, ranked on the top ten for all ITT Sheraton sales managers for 1995

Us

* Generated corporate group business for 500-room hotel located near Disneyland, CA

* Booked corporate group and transient business for 450-room suburban hotel

* Exceeded sales annual quotas booking group business for 336-room suburban hotel, effectively handling the corporate and primary (religious and amateur sports) markets

* Completed Marriott Individual Development (sales) training program

Richmond, Va, Us