Steve Giles

Steve Giles Email and Phone Number

Gov's Office IT /365 CRM Dynamics Platform Solutions Architecture at Governor's Office @ Virginia Information Technologies Agency
Virginia, United States
Steve Giles's Location
Henrico, Virginia, United States, United States
Steve Giles's Contact Details

Steve Giles personal email

n/a
About Steve Giles

Office 365 System Adoption Solution Specialist • To partner with internal customers, achieve their own development transformation, leveraging the office 365 Cloud solutions and services.• Responsible for driving the successful adoption and consumption within the 365 tenant towards utilization on E3 and E5 products to align with customer solutions in the everyday work space. Improving customer satisfaction and Time to implement. Evaluating new tools, determining how to pilot and operationalize a secure and innovative new technology while maximizing the leverage of a broader technology investment within Capital One• Drive and refine use cases, set up demos, and work with user and product owners on solutions that will meet/impact business needs. Providing extensive technical knowledge, in hardware and software support for Capital One. Other areas include Project management vendor relations, network troubleshooting, system development and integration. •Leader with a track record of delivering major development projects and implementations, plotting strategic direction and business development milestones. •Broad understanding of technology issues as they relate to influencing the strategy and direction of the organization.•Integrated project manager and team player. Communicate technical matters and benefits to non-technical people effectively, articulate a shared vision.

Steve Giles's Current Company Details
Virginia Information Technologies Agency

Virginia Information Technologies Agency

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Gov's Office IT /365 CRM Dynamics Platform Solutions Architecture at Governor's Office
Virginia, United States
Employees:
390
Steve Giles Work Experience Details
  • Virginia Information Technologies Agency
    Virginia Information Technologies Agency
    Virginia, United States
  • Virginia Information Technologies Agency
    Governor It Delivery Crm Solutions
    Virginia Information Technologies Agency Nov 2021 - Present
    Richmond, Va, Us
    Virginia Information Technologies Agency Governor’s Office Richmond, VA ( In the office) Senior Application Enterprise Architecture and engineering Technical Development Manager• Providing technical IT leadership for the Governor’s office staff.• Focusing on web, CRM and .Net development and support of critical applications including working Governor Websites.• Supporting a current environment of 365 on prem in QTS VITAs Data Center and the 365 Dynamics in Microsoft cloud.• This consists of 18 Constituent Services applications and support. • Currently supporting 16 SOC Applications and over 150 case management users.• System integration day to day with .NET developers, data architect, analyst, server and database)• Building out developing service agreements, work requests) and other statement of requirements with VITA service providers, vendors and budget management. . • Deliver large-scale development projects, implementations, and change management of existing technologies, requirements presenting on strategic direction and business development milestones. Customer-centric focus on increasing levels of logistical capability and impact; proven ability to align design of IT projects and support to that meet customer / stakeholder’s business needs.
  • Virginia Information Technologies Agency
    Sr. It Application Development Project Manager
    Virginia Information Technologies Agency Jan 2018 - Nov 2021
    Richmond, Va, Us
  • Governor'S Office
    365 Crm Dynamics Development Manager
    Governor'S Office Jan 2019 - Present
  • Capital One
    Customer Success Manager Office 365
    Capital One Jun 2015 - Dec 2017
    Mclean, Va, Us
    365 Office Service Delivery Manager•Technical Program Management Lead - Partnered and worked cross functionally with multiple teams to completely change the associate technology experience. Office Everywhere began with the establishment of security requirements and the elimination of risks associated with moving data to the cloud. My team then worked with Microsoft Equinix partners to connect Capital One’s network to the cloud. Once the infrastructure was in place, we launched a pilot project to determine how to best migrate associates to Office Everywhere. The project delivered more email capacity and retention, improved meeting and document collaboration tools, and upgraded Office tools. All tools are available as mobile solutions, providing associates with unprecedented flexibility. Evaluating new tools, determining how to pilot and operationalize a secure and innovative new technology while maximizing the leverage of a broader technology investment within Capital One. As part of a team contribute and review solution design: ensure innovation, security, and business requirements are met. Taking the lead in driving the adoption of Cloud technology and helping to migrate business applications in our data centers to our external Cloud partner utilizing other internal and/or supplier teas as needed (e.g. architecture, information security, network, and identity management). • Breakthrough Results Office delivered major change to associates, impacting tools they use every day, with no outage or work interruption. Office Everywhere was completed in six months, a fraction of the time Microsoft projected and far faster than any other company has achieved. This success sets a new bar for technology rollouts.
  • Capital One
    Project Engineer Lead For Capital One
    Capital One May 2008 - May 2015
    Mclean, Va, Us
    Delivery Lead ensured delivery of Software and infrastructure. Project lead on multiple Cisco UCS Pod integration in to Capital One’s Data Centers network and integrated platform initiatives.Delivery of infrastructure solutions and engineering of windows platforms, VOIP, and video conferencing for compliance investments with technology standards, practices & procedures. Project lead on multiple network and integrated platform initiatives
  • Capital One
    Solution Engineer Planner
    Capital One Jun 1990 - May 2011
    Mclean, Va, Us
    Engineering Portfolio Lead (2007 – 2015)• Cross Functional Partnering & Leadership/Agile- Established communication with cross-functional teams including Legal, Accounts Payable, Accounting, IBM, Verizon, AT&T, and Call Centers to identify business needs, design cost effective approaches and develop configuration solutions. Provided direct leadership for team of 40 technical resources requiring onsite & remote management. • Provided project management leadership for customer funded projects. Documented all requirements, prioritizing them per customer needs, conducting analyses, and providing estimations on the level of effort required to complete the intended solution. • Fiscal Responsibility- Managed budgets up to $12M while managing the build out of Capital One’s Bangalore India site 25,000 SQ feet the building which was completed on time and on budget. Negotiated Cisco routers / switches and installed new WAN connections. • Conceptual & Functional Design- Managed and led application for dedicated servers to move and relocate hardware to virtual environments Designed and implemented SQL upgrade transitioning (12) Windows Servers from physical to VMware. Managed high level risks and issues while leading teams to address high impact obstacles. • Designed Controls for International Initiative- Negotiated SOW to transition critical network applications to an off-shore data center, overcame challenges associated with an overseas initiative and served as advisor to legal, business and technical teams. • Effective Facility Decommission & Consolidation- Lead Asset Management for new asset management controls for new equipment and removal and redeployment of excess equipment to reallocate in the organization.

Steve Giles Skills

Integration Data Center Business Analysis Vendor Management Business Intelligence Program Management Infrastructure Itil Business Process Improvement It Strategy Business Development Disaster Recovery It Management Microsoft Office Microsoft Excel Stakeholder Engagement Strategic Planning Governance Project Planning Leadership Change Management Sharepoint Skype Requirements Analysis Software Project Management Project Management Microsoft Cloud Usergroup National Capital Area Software As A Service Management Software Development Life Cycle Customer Service Microsoft Powerpoint Microsoft Word Visio Version One Microsoft Project Office 365 Microsoft Planner

Steve Giles Education Details

  • Virginia Commonwealth University - School Of Business
    Virginia Commonwealth University - School Of Business
    Electronic And Communications Engineering Technology/Technician

Frequently Asked Questions about Steve Giles

What company does Steve Giles work for?

Steve Giles works for Virginia Information Technologies Agency

What is Steve Giles's role at the current company?

Steve Giles's current role is Gov's Office IT /365 CRM Dynamics Platform Solutions Architecture at Governor's Office.

What is Steve Giles's email address?

Steve Giles's email address is s-****@****ast.net

What schools did Steve Giles attend?

Steve Giles attended Virginia Commonwealth University - School Of Business.

What skills is Steve Giles known for?

Steve Giles has skills like Integration, Data Center, Business Analysis, Vendor Management, Business Intelligence, Program Management, Infrastructure, Itil, Business Process Improvement, It Strategy, Business Development, Disaster Recovery.

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