Steve Grainger Email & Phone Number

Isle Of Palms, Sc, Us

Isle Of Palms, South Carolina, United States

Atlanta, Georgia, United States

Jekyll Island, Georgia, United States

Kennesaw, Georgia

Atlanta, Georgia, United States

Manage financial and accounting processes for luxury hotel operator. Managing a staff of 7, including shared responsibility of information services. Financial management of two (2) additional Association entities for commercial administration. Key Achievements: Rollout of financial management training for non-financial managers to improve operations management controls. EBITDA improvement 2 successive years, in excess of 80% per annum.

Charleston, South Carolina Area

Manage all financial and accounting processes for hospitality development company; including 16 hotels, 6 full service restaurants, as well as, managing all commercial and residential property management accounting, with combined consolidation of 70 companies. Provide analytical review of hospitality operations; leveraging operational experience with financial efficiencies. Ongoing development of new internal systems and control standards and enhanced reporting standards for hospitality assets. Project management and accounting of new development and acquisitions.

Provide operational, financial, marketing, technology, asset management, and employee relations guidance as consultant and management firm for hospitality and development related companies. Systems and control audit review and provision of documented procedures for operations and finance. M&A due diligence work and presentations for multiple investment boards and financial institutions throughout the southeast.

Defined and directed all operational, financial, marketing, and customer relations functions for 6 resorts and 4 private clubs; delivering strategic financial and business expertise to drive achievement of corporate growth objectives. Provided decisive leadership and direction for $150M annual budget and 2,500 personnel. Oversaw technology selection and implementation. Developed operational policies, financial models, and short-/long-term strategies, establishing and monitoring KPIs for all business units. Performed due diligence for new hospitality acquisitions. Managed development/distribution of marketing and informational communications to 5000+ members system-wide.Key Achievements: Increased private club membership by 5%, delivering $3 million income during period of club bankruptcy and declining home ownership by pioneering new invitational membership program. Earned reputation as top performer, delivering $15 million cost reduction for all hospitality operations while consistently achieving 90%+ guest satisfaction scores. Managed sports-entertainment unit, executing 4 professional golf tournaments annually (LPGA, Champions Tour, PGA) Instituted highly successful membership-based software and communications program, dramatically improving member satisfaction while increasing incremental spend across club units.  Launched new marketing strategy, transitioning from national advertising format to regional and direct marketing approach; generating $5 million in cost controls while producing $7 million bottom-line growth. Devised and deployed unique HR compensation program, eliminating customer intimidation of “tipping” environment while incorporating employee participation in property service and profit improvements. Led acquisition of five properties valued at $40 million, with no additional staff and no audit adjustment requirements.

Directed planning, operating performance and leadership of finance and accounting functions for 8 business units totaling $200 million in revenue with operations throughout North America, including Mexico, St. Martin and French Polynesia. Conducted forecasting, budgeting, cash and contracts management, internal controls, and audit planning. Identified and mitigated business and operational risks, performing extensive financial analysis, reporting, and transaction documentation. Standardized, benchmarked, and integrated operational/control policies and core process improvements to optimize margins and increase productivity. Oversaw acquisitions and refinance of existing assets valued at $500 million. Served as critical liaison between Senior Management and property operations management. Teamed with corporate officers in managing local development and impact of U.S. tax matters in international context.Key Achievements: Reduced operating costs by $5 million through development and implementation of internal control system and improved operating processes. Saved $2.5 million by deploying unified purchasing program and contracts.  Developed and instituted new HR benefit program, effectively controlling health insurance costs to 0% growth from 2002-2004 vs. 10%+ average industry growth. Evaluated and implemented financial reporting software, spearheading 25 day reduction in consolidated reporting process for non-audited financial operations. Leader for evaluation, selection, and implementation of property management software that provided international call center services in Hamilton, Bermuda. Established reservations management company allowing for concentration of reservations and management fee income totaling $3 million in a tax protected environment.

Responsible for all accounting and financial processes at resort properties throughout the United States.

Bachelor Of Arts, Political Science

Education record