Performed all computer system hardware and software installations, patching, updates, upgrades, maintenance and repairs.* Provided full technical support for users, vendors and customers, including training and materials when needed.* Performed troubleshooting, diagnosed and resolved/repaired hardware and software issues.* Managed Microsoft Active Directory and performed Group Policy administration for branch container.* Performed installation of networked components and devices in a corporate environment.* Imaged and restored critical and standard system configurations using Symantec Ghost.* Administered/monitored nightly backups and performed restores using Symantec Backup Exec and Dantz Retrospect.* Ensured software licensing was in compliancy.* Requisitioned and executed orders with vendors for all computer hardware, software and maintenance contracts.* Researched and evaluated technology needs and submitted proposals in support of company goals and objectives.* Performed database management and maintenance as well as data replication using Orion Integrator.Achievements* Implemented and managed Alloy Navigator asset management system to track and document company technology assets including software, desktops, laptops and servers.* Successfully drove major security project to ensure all technical requirements of Payment Card Industry were met. * Administered Dell web based application training program allowing employees continuous education.* Administered Microsoft Sharepoint portal site to enhance company/department communication/collaboration.* Researched and implemented Microsoft WSUS server to ensure timely application of security and critical patches.

Provided technology leadership, training and support to the Creative Services department.

Supervised Computer Graphics Department staff. Provided technical leadership, support and training for company.