Who is Steve Guyot? Overview
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Quick answer
Steve Guyot is listed as Business Development at Cisco, based in St Peters, Missouri, United States. AeroLeads shows a matched LinkedIn profile for Steve Guyot.
Steve Guyot previously worked as Operations Manager at Cisco and Operations Manager – Enterprise Agreement True Forward Team at Cisco. Steve Guyot holds Master Of Science, Management Of Information Technology from Lindenwood University.
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Cisco
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About Steve Guyot
Steve Guyot is a Business Development at Cisco.
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3 roles
Steve Guyot work experience
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Operations Manager – Enterprise Agreement True Forward Team
Cisco
· Diligently utilize Cisco web-based tools such as CCW, LRP, Smart Software Manager, and EA Portal for efficient license and device management.· Serve as a subject matter expert on training panels, educating partners and internal employees on EA True Forward events and best practices.· Facilitate engagement between partners and customers on Enterprise Agreements, managing True Forward value exceptions and resolving consumption disputes.· Calculate EA True Forward events by assessing inventory, comparing against purchased licenses, and determining consumption overage to establish True Forward license value.· Offer personalized support and guidance to junior team members, expediting the learning curve and promoting self-sufficiency in True Forward processes.· Developed a comprehensive playbook for the Proactive EA True Forward Process, streamlining procedures and enhancing customer experience by significantly reducing issues related to True Forwards.
Mar 2021 - Apr 2024
Sales Operations
World Wide Technology
· Advanced from a 3-year tenure as a Service Desk Analyst to Sales Operations, specializing as a Subject Matter Expert in Cisco licensing and Smart Account usage.· Cultivated customer relationships, fostering adoption and renewal discussions, and aiding swift integration of Cisco products into daily operations.· Guided customers in setting up Smart Accounts, creating Virtual Accounts to meet licensing needs, and resolving license-related issues through effective troubleshooting.· Delivered comprehensive training on Cisco web-based tools for Smart and traditional software licensing and device management, catering to internal and external customers, as well as Cisco employees.· Advised on Cisco best practices for license and device management, leveraging the EA Workspace to optimize operational efficiency.· Pioneered a streamlined process for provisioning and managing Cisco Flex agreements within the organization, ensuring seamless operations and facilitating the successful training of a successor to maintain continuity.· Designed and implemented the Cisco Smart Account practice for the organization, establishing enduring processes and guidelines for Cisco Smart Accounts and licensing that continue to be utilized by Sales and Sales Operations teams.
Sep 2012 - Feb 2021
2 education records
Steve Guyot education
Master Of Science, Management Of Information Technology
Lindenwood University
Bachelor, Computer Information Systems
Lindenwood University
FAQ
Frequently asked questions about Steve Guyot
Quick answers generated from the profile data available on this page.
What company does Steve Guyot work for?
Steve Guyot works for Cisco.
What is Steve Guyot's role at Cisco?
Steve Guyot is listed as Business Development at Cisco.
Where is Steve Guyot based?
Steve Guyot is based in St Peters, Missouri, United States while working with Cisco.
What companies has Steve Guyot worked for?
Steve Guyot has worked for Cisco and World Wide Technology.
How can I contact Steve Guyot?
You can use AeroLeads to view verified contact signals for Steve Guyot at Cisco, including work email, phone, and LinkedIn data when available.
What schools did Steve Guyot attend?
Steve Guyot holds Master Of Science, Management Of Information Technology from Lindenwood University.
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