• Product Owner for a Master Data Management Project. • Lead Agile Project teams including developers,infrastructure,testing and support. • Experience in Waterfall, Agile, and Scrum Project Management Processes. • IBM Infospehere MDM, Red Hat Linux Automation, VMware

Provide leadership and technical guidance for multiple digital projects simultaneously by working closely with the DCI digital solutions, production, purchasing, and installation teams. Create, review and evaluate project plans for hardware in digital projects, including budgets and timelines. Clearly communicate current technical solutions to non-technical clients and advise on best approach for digital programs. Ensure digital technology planning is present in the earliest phases of interactive program design. Technical oversight as a liaison with account teams, hardware vendors, and installation partners. Manage Liveguide technical support team which includes technical support, operations and customer service functions.

Provide Sales Support to Executive and C-Level Customer Contacts. Plan and develop wireless and network related products. Assist new and existing customers with Network design, hardware requirements, application support and implementation. Work with engineering group to create hardware and software application platforms which deliver on customer requirements. Provide support for Sales team and Executive management with product sales cycle, customer presentations and Proof of Concept testing. Provide project management support for new product rollouts including hardware requirements, application testing, network design and production implementation. Provide Network designs for Complex managed services solutions including financial, video streaming and VIOP. Provide Post Sales account support including Operations, Customer service and Change Management.

Provide Direct leadership for the IT Operations and technical support team for the Acquiring Services Division. Manage a staff of 25 technical and support resources. Staff included windows SQL server support, ATM call desk, application development support and technical systems support. Provide infrastructure planning and implementation for the credit card application switching platform. Manage and purchase hardware and software capitol for a 1 to 3 million dollar cost center maintaining costs under budget. Manage various 3rd party vendors to supply network and telecom services for our customers. Created detailed Disaster Recovery plans and built real-time recovery systems for all supported platforms. Involved in several high level infrastructure projects including data center moves and customer migrations..