Lead teams designing and delivering innovative complex solutions. Manage clients, suppliers and internal relationships. Upskill individuals and embed best practice. Lead strategic discussions and present to senior leaders resolving conflict, defining priorities, and making decisions across a range of projects including: • O365 migrations and archive migration for insurer initially displeased with Capgemini. Brought consistency, openness and good comms. Rebuilt the relationship yielding a successful migration and a delighted client.• Remote working enablement during Covid for retail company. Supported multiple non-technical store-based staff to upgrade their systems. Updated system design to enable remote updates on staff devices.• Responsible for migration of PKI service including offline HSMs to new datacentre for insurance company.• Assessments for datacentre migrations & transition to the cloud. Managed suppliers to identify information gaps and resolve problems. Enabled migration planning for banking, healthcare and pharma clients.• Worked with Microsoft as AD Architect on restoration & lockdown after security incident. Under extreme time pressure designed & applied additional security controls enabling the organisation to swiftly reopen.• Onboarded large client leading an international team to deliver on roadmap for new platform and management and to transition ITSM tooling.• Worked with large public sector body with large degree of internal conflict. Managed conflicting priorities, found solutions and got agreement through steering group. Gave direction to and managed suppliers.• Sought out as Capgemini expert on SQL architect, providing expertise in client meetings.Also responsible for management of a team including performance reviews, and interviewing for Architect roles.

Led work for multiple clients on cloud solutions and business strategy, with the following achievements:• Designed and developed Azure PaaS Contact Management System for London Councillors, utilizing C# and JSON to access SQL service. Replaced paper system and revolutionised the process, allowing more than 100 users in London to identify and record issues directly using their mobile devices.• Advised small businesses on cloud adoption and migration to Office 365.• Facilitated design workshops with Chief Executive and senior management of Construction Company, led to revised three-year strategy and plan.• Edited a book on strategy, with responsibilities including layout and proofing, ensuring the book was ready for the printers.

Represent the interests and needs 9000 residents on the Council. Current and former roles include:Opposition Spokesman for Transport, holding Council to account for roads & related servicesChairman of the Transport, Environment and Residents Services Select Committee, chairing public meetings (sometimes with 100+ attendees) and ensuring effective scrutiny of the CouncilLicensing Committee member, determining whether to grant or revoke licensed activitiesPlanning Committee member, deciding on acceptability of major or controversial developments

Customer-focused role with responsibility for producing system designs and for leading teams to produce the required work packages to enable delivery. Projects included: Design of secure Print Solutions for multiple government departments; Rollout of new confidential desktop service for government department; Major Outage Recovery for infrastructure client; Creation and delivery of hybrid storage systems; Design & delivery of Blackberry solution refresh for large government department; Management of Account Exit for large government department.

Created packages for remote delivery of applications and updates for user workstations. Produced build instructions for servers, along with test sets to verify functionality.

Lead developer for a people directory, with responsibility for the full-stack, developing synchronisation with external systems including Active Directory and HR database, plus the web based user interface.

Designed and developed a booking system that continues to be bought and used 20 years later. Enables bookings to be made and complex sets of activities to be coordinated. It is the backbone of 9 campsites; only last year was purchased by a campsite who had tried a more expensive – and what turned out to be a much less effective – commercial system.