Identify business risk exposures, assess and quantify impact of risk to the business, assist in the mitigation of significant risks across the business. Prepare and deliver risk reports to Group Risk Management, Risk and Control Committees.Support the risk assessment of strategic initiatives and projects.

• Account Manager for Global Relationship Customers. • Design and management of the agreed global deal and service proposition for key and complex multi-national customers. • Managing customer global insurance programmes in accordance with agreed service levels.• Co-ordination of the Zurich team in order to deliver the Customer deal.• Coaching and guidance of individually recognised team members, in support of career development plans, in relation to programme management.• Contributing toward best practice both within ZGC (UK) Ltd and the network.

• Reporting to a Regional Manager, responsible for managing the training and development requirements for a region, employing 180 underwriting and support staff, within a Commercial Underwriting business. Recognising development needs, coordinating internal and external training solutions.• Design and development of training material in respect of personal skills and commercial technical insurance products. • Part of the management team, responsible for team appraisals, in support of Team Leaders.• Evaluation and development of various training solutions. • Engaging with coordinators across the UK to promote sharing of best practice, shared resources and the design and delivery of combined training solutions. • Providing training to Insurance brokers in order to promote cohesion between broker and insurer. • Recognising Talent and managing succession planning, predominantly across the region, but also within the UK commercial operations.• Responsible for career development across the South region.• Quality auditor in accordance with ISO9002.• Achieved Certificate of Training Practice – June 1999

• General Insurance Underwriting – Negotiate, underwrite and accept business.