Steve Hancock Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Canada Area

☑ Collaborated with a team of automotive service technicians, acquired daily work orders, inspected vehicles, troubleshooted nonconformances, identified deficiencies and orchestrated solutions to complex mechanical and electronic repair challenges. ☑ Partnered with multi-business divisions that included dealership’s service advisors and parts advisors, supported with the development of quotations and identifying needed parts and supplies.☑ Analyzed vehicles’ mechanical, electrical, structural and electronic failure points, identified needed parts and engaged with the parts department to acquire quotes and orchestrate recommendations to end-clients.☑ Utilized wiring schematics, diagnostic aids and blueprint to identify the root-cause of leaks, breakdowns, corrosion and malfunctions.☑ Administered multi-inspection procedures across vehicle systems that include engine, transmission, brakes, steering, suspension, electrical wiring, safety equipment and infotainment and navigation. ☑ Utilized hand, power and air tools to conduct system installation and new system commissioning in compliance with SOPs and quality requirements. ☑ Collaborated with the sales department and spearheaded the inspection of new-incoming vehicles and the preparation of initial vehicle quality inspection reports. ☑ Utilized HDS, E-BIZ and HCI Technical Publication System to access owner’s information, conduct vehicle updates, diagnose equipment and install new software patches.

Edmonton, Canada Area