Steve Harman Email and Phone Number
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I am an experienced project manager and effective change agent with a solid background in leading and delivering major IT, customer service and supply chain initiatives, which have added significant value to global businesses. Commercially astute and solutions-driven, I am an effective problem solver skilled in identifying efficiency and cost reduction opportunities, and facilitating necessary organisational changes. Possessing highly developed communication skills, I effectively manage large geographically dispersed teams, communicate changes at all levels of an organisation, manage stakeholder relationships, and collaborate with executives to contribute to strategic objectives. Committed to continuous improvement and driving efficiency across a global business, I am passionate about delivering successful initiatives that support the changes required for progressive enterprises to excel. Specialties: IT Project Management | Operational Efficiency | Change Management | Business Process Improvement | Leadership & Management | SAP Implementation | Enterprise Effectiveness
Td Synnex
View- Website:
- tdsynnex.com/na/us
- Employees:
- 13094
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European Marketing Transformation DirectorTd SynnexStratford-Upon-Avon, Gb
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European Marketing Transformation DirectorTd Synnex Dec 2021 - PresentUnited Kingdom -
Emea Project ManagerTech Data Europe Nov 2017 - Nov 2021Working as part of the Integration PMO bringing together Avnet Technology Solutions with Tech Data with specific responsibility for Change Management
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Emea Project ManagerAvnet Technology Solutions Emea Jul 2010 - Nov 2017Uk And The Rest Of EuropeI am involved in leading and supporting various transformation initiatives across the EMEA region and identifying opportunities for increasing operational effectiveness and reducing costs for this leading global IT distributor. As a member of the EMEA Enterprise Effectiveness department, I drive sales and customer focused initiatives, and manage the company’s Net Promoter System across Europe.Key projects:• Delivered significant personnel savings through reorganising Supplier Strategy team• Member of team selected to support high-value SAP implementation project following Deloitte EVD methodology. Manage customer communications, change agent network and other deliverables within People, Change and Learning modules• Led implementation of Customer Strategy as part of Business Transformation initiative • Delivered ISO accreditation and internal audit• Led supplier strategy alignment initiative• Managed SAP material reclassification project. -
European Project ManagerBell Microproducts ( Ideal Hardware) Feb 2006 - Jul 2010Uk, Germany And NetherlandsReporting to the CIO, I was a member of the IT projects team, where I led various initiatives using Prince2 project management methodology.Key Projects:• Led ERP systems and process integration for German-based distributor following its acquisition• Managed high volume returns and warranty implementation for all distribution operations across Europe. -
Head Of Customer ServiceBell Microproducts Jun 2003 - Feb 2006Uk And EuropeIn this role, I managed the customer services department, which handled customer service activities for all European operations, and led various related projects.Key projects:• Managed relocation of the department from London to Birmingham, implemented new working practices across the company, and delivered substantial savings• Developed, managed and implemented company-wide, bespoke CRM tool, call monitoring systems and web-based returns administration.• Developed multi-lingual customer services support functions for UK, Netherlands and Germany.
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Operations Supply Chain ManagerIdeal Hardware Nov 2001 - Jun 2003Birmingham, United KingdomI managed a range of supply chain projects, managed 3PL relationships, coordinated the tendering process and identified cost savings across the business. Key projects:• Provided vendor required reporting and warranty administration security by implementing serial number capture system• Managed Returns and Warranty Administration function during change in operating systems• Improved warehouse efficiency through development and implementation of WMS. -
Warehouse Logistics ManagerIdeal Hardware Dec 1994 - Nov 2001London, United Kingdom
Steve Harman Skills
Steve Harman Education Details
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Hollyfield
Frequently Asked Questions about Steve Harman
What company does Steve Harman work for?
Steve Harman works for Td Synnex
What is Steve Harman's role at the current company?
Steve Harman's current role is European Marketing Transformation Director.
What is Steve Harman's email address?
Steve Harman's email address is sh****@****cro.com
What is Steve Harman's direct phone number?
Steve Harman's direct phone number is (972) 415*****
What schools did Steve Harman attend?
Steve Harman attended Hollyfield.
What skills is Steve Harman known for?
Steve Harman has skills like Project Management, Project Planning, Net Promoter Score, Requirements Analysis, Business Analysis, Project Delivery, Erp Implementations, Sap Implementation, Customer Service, Business Process Improvement, Business Transformation, Change Management.
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Steve Harman
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