• Support of all Agfa HealthCare Imaging DR, CR, PACS, and printers.o Agfa HealthCare Imaging include NX workstations, all associated NX software versions, including all Windows operating systems:▪ DR portable DX-D100, DX-D300, DX-D600 DR Retrofit X-ray rooms, array of panels and generators ▪ Entire spectrum of Agfa CR products, including CR10, CR15, CR30, CR35, CR55, CR75, CR85▪ DR related components, Access Point Routers, and all software associated including: XRDI, CDI, Agfa… Show more • Support of all Agfa HealthCare Imaging DR, CR, PACS, and printers.o Agfa HealthCare Imaging include NX workstations, all associated NX software versions, including all Windows operating systems:▪ DR portable DX-D100, DX-D300, DX-D600 DR Retrofit X-ray rooms, array of panels and generators ▪ Entire spectrum of Agfa CR products, including CR10, CR15, CR30, CR35, CR55, CR75, CR85▪ DR related components, Access Point Routers, and all software associated including: XRDI, CDI, Agfa Soft Console, et.al.▪ Printers, AXYS, 5500, 5503, 5300, 5302 Show less

An experienced IT Customer Support Engineer in the Healthcare industry specializing in Picture Archiving and Communication Systems. Expertise in installation, integration and implementation of clinical applications, system, connectivity, hardware and software troubleshooting, and development and training of both technical and user procedures. A self-motivated quick learner and self starter with presentation, interpersonal and communication skills.

I have worked with Carestream Health Inc.as a PACS Field Specialist in South Florida for over 3 years. My duties include troubleshooting network, hardware and software issues. Providing network support where appropriate. Maintaining, managing, and installing RIS/PACS servers and workstations.

Field Engineer (Medical Imaging/PACS) Customer Service EngineerKodak Health ImagingHospital & Health Care industryMarch 1992 – May 2007 (15 years 2 months)Primary Responsibilities include support and maintain PACS at hospitals in northern Ohio. Ensure error free workflow for users of entire PACS system. Troubleshoot network, hardware and software issues. Provide network support where appropriate. Maintain, manage, plan and install RIS/PACS servers and… Show more Field Engineer (Medical Imaging/PACS) Customer Service EngineerKodak Health ImagingHospital & Health Care industryMarch 1992 – May 2007 (15 years 2 months)Primary Responsibilities include support and maintain PACS at hospitals in northern Ohio. Ensure error free workflow for users of entire PACS system. Troubleshoot network, hardware and software issues. Provide network support where appropriate. Maintain, manage, plan and install RIS/PACS servers and workstations, medical imaging capture and print services for hospitals and medical clinics. Perform preventive maintenance on diagnostic monitors, printers and print servers. Work closely with customers and other vendors to provide optimal performance to their particular solution. Provide second level support for other Field Engineers in the region on DryView® printers and capture devises. Order and maintain parts for inventory for myself as well as the Toledo area. Provide appropriate feedback on all calls to Kodak Health Imaging. Work closely with the sales organization to make that group aware of any product opportunities that may arise and provide technical feedback where appropriate. Sell service contracts to customers that meet their particular servicing needs Show less