Steve Hoffmann Email & Phone Number

Troy, Michigan

Responsible for overall success and delivery to the clientAlign and build a team of motivated individuals that will align with driving results for our organization and clientsConduct weekly, monthly and quarterly meetings with Program Sponsors and internal team members to drive resultsDevelop and manage Expected Business Results of team members to drive developmentWork with program stakeholders to develop roadmap and program strategyResponsible for maintain client relationship and driving partnership to meet and exceed program goalsResolve customer issues and help to align process improvements to drive efficaciesEnsure program is financially successful and properly forecasted Work with additional shared service teams to help drive business decisions to execute a successful program

Austin, Texas Area

Manage day to day operationsOversee and manage Program Leads and Procurement Specialists to drive developmentEnsure program office is set up correctly and deliver services to the client sucessfullyConduct weekly, monthly and quarterly meetings with Program Specialists and Program Sponsors to drive resultsAssist with expansion opportunities to continue growth of program and increase overall visibility of temporary staffing needsPartner with Program Executive to assist with strategy and process improvements for the program

Peoria, Illinois Area

Manage all of the US Caterpillar programOversee day to day activity of Operations Manager, 3 Leads, 6 Staffing Specialists, 1 Program CoordinatorProvide support to Caterpillar as well as our other operations offices in EMEA and IndiaEnsure supply base is meeting compliance and following rules of the programDrive specific projects to continue to grow and mature our programResponsible for overall health of US Operations

Greater Detroit Area

Manage the day-to-day operations of the Cummins program.Oversee and manage the day to day activity of our 3 coordinatorsEnsure Program Office is set up correctly to deliver MSP services successfullyConduct weekly, monthly and quarterly meetings with coordinators to drive resultsDevelop and manage all Expected Business Results (EBR’s) of the Cummins coordinators for accountabilityDesigned, managed and executed the new MSP Light Program as another service offering for the Light Industrial business at CumminsListened and reviewed feedback from Cummins regarding Light Industrial business in our program to deliver proper model for Cummins Worked with Cummins to create and develop a solution to meet their needs including reporting, auditing, Cummins direct management of the suppliers, cycle time, improved process management, training, and technology assistanceEnsured the new program had a successful launch through go-live. Provide a high level of support to Cummins managers

My responsibilities include…

Greater Detroit Area

Assisted and managed the contract negotiations between GM/Allegis/BeelineActed as the single point of contact for the development of the Project Plan and ensuring deadlines were met and achieved to launch the GM Canada programDeveloped and updated project plans weekly to ensure launch date was not missedOrganized and delegated tasks to both AGS co-workers and GM Managers to ensure deadlines were metWorked with both the GM Customer and Technology provider to resolve issues or changes needed for the GM SystemAssisted and organized test plans and UAT Testing for both Allegis and GM during testing stages of the launch of the programProvided detail reports and updates of all possible gaps and resolutions pertaining to the projectSuccessfully launched the program on schedule to ensure deadline was metBuilt relationships with GM Managers to assist with technical questions and building new requests in the Allegis SystemManaged the existing Supply Base to ensure compliance is met and proper rules of the program are being followedWorked with direct Sponsor of GM Canada to present possible areas of risk or identify improvements that need to be madePresented Monthly Business Operations topics and metrics to both GM Canada and GM U.S. sponsors for reviewServed as the current point of contact for all issues involving GM Canada within our programAssisted and trained other team members the differences with the U.S and Canada systems for GMPrepared and provided monthly reports to GM sponsors for review

Perform analysis on daily program metricsPerform analysis of program and operational metrics data to identify behavior and performance trendsInvestigate, root cause, document, present, follow-up, and close-out of metric failure occurrencesInvestigate, root cause, document, present, follow-up, and close-out of monthly Manager Satisfaction survey responsesPresent formal presentations to: GM Program Sponsor, AGS Supply Base and AGS Management regarding all findings, comprehensive analysis and recommendations of Program Metric Initiatives and Best PracticesMain Point of Contact with GM Primary Customer for metric-related investigations, metric failures, and process adherenceImplement and follow-up on new Training, Initiatives and Containments to impact Metrics with the AGS Staffing Specialists and AGS Acquisition LeadServe as escalation point for Staffing Specialists to address any metric-related activity and ‘At-Risk’ scenarios in order to determine and implement steps for resolution• Manage the AGS Internal “Non-Compliance Corrective Action Plans” as relevant to Program Metric failure instancesServe as back-up to AGS Acquisition Lead and AGS Operations ManagerProvide Supporting Data to Supply Base Manager to address issues with Suppliers/Contract Workers, make recommendations on Supplier penalty/suspension, and develop expectations and best practices Responsible for supporting the development of Expected Business Results and Individual Performance Evaluations/Compensation for AGS Staffing SpecialistsAssure accuracy of metric-related data with the Reporting and Systems teams

Greater Detroit Area

Work with General Motors Hiring Managers and Suppliers to ensure all Global Human Resource polices and procedures are followed for contract hiring.Assist GM Managers with creating new job requestsAnswer questions for GM Managers and Suppliers regarding system issues and proceduresWork with Suppliers to make sure hiring procedures are being followedConfirm Drug and Background checks are completed for selected candidatesDocument all Instance Reviews and Request Activities for management to review with GMProvide Customer Service to ensure GM is satisfied with our serviceWork with Allegis Management to identify hiring trendsProvide knowledge and assistance to co-workers to complete project tasks

Chicago, Illinois, United States

Advertising and marketing staffing, focusing on recruitment and account management of agency and corporate advertising, marketing, and public relations skill sets.

Greater Detroit Area

Assist in the overall management of our accounts by communicating with current contractors to ensure excellent customer service.Meet with hiring managers in the automotive industry to discuss engineering opportunitiesInterview candidates for engineering positionsNegotiate salary and benefits with contractors and managersUse specific search engines to find qualified candidates for employmentCreate job postings on the internet for engineering positionsReview performance reviews with managers for current contractorsCreate weakly reports to track the progress of potential candidates and current contractors