Steve K. Email & Phone Number

Salt Lake City Metropolitan Area

Park City, Utah, United States

Salt Lake City, Utah, United States

• Recruited, trained, managed, and scheduled skilled journeymen team members for organization's new department to support expos and events• Performed regular staff evaluations and course corrections• Oversaw the department's financial management, cost and overtime control• Managed interdepartmental relationships to meet shared objectives on time and on budget• Developed standard SOP documents for all team processes providing for accountability and transparency• Continued efforts in developing the department into a profit center that could be outsourced to other organizations in the future• Supported with expo and event run of show tasks whenever and wherever required• Addressed any logistical or personnel issues immediately and escalate issues to the appropriate departmental manager with solutions for resolution

Park City, Utah, United States

• Updated and developed site plans, equipment needs, volunteer staffing, and sponsor activation for assigned theaters while developing and maintaining good rapport and providing timely communications with theater owners• Oversaw the setup nd configuration of assigned theaters to meet Festival operational standards• Coordinated COVID-19 health safety operations implementation at theaters• Ensured assigned theaters conduct on-time screenings and optimize waitlist sales and seating to ensure excellent customer service• Coordinated all onsite film team hospitality and press line operations at theaters• Addressed any logistical, personnel, or audience issues at theaters immediately and escalated issues to the manager• Documented theater configurations with photos and diagrams• Tracked pre- and post-inventory of all Theater Operations equipment and performed walkthroughs to ensure each theater was ready for their public opening and was returned to their original set-up after the Festival. • Organized, developed, and delivered training for volunteers at designated theaters• Provided ongoing and accurate information pre-Festival and during Festival to volunteers and timely responses to their inquiries• Trained, provided supervision, created schedules, and ensured evaluations were completed for assigned volunteers• Supported theater volunteer teams with the load-in and load-out of assigned theaters• Wrote a comprehensive written wrap report

Park City, Utah, United States

• Oversaw community and project management of nine homeowners' associations ranging from four to 180 owners• Ensured the needs of the homeowners are met and that the rules and procedures of the association are followed precisely• Acted as the primary liaison between property owners and the Board of Directors, as well as the principal contact for vendors, contractors, service providers, and more• Provided ongoing and timely communications with all constituents• Drafted Board and Annual Homeowners' Meetings in the best interests of all parties for effective and efficient results

Park City, Utah, United States

• Planned and implemented logistical needs for assigned events (digital and/or live)• Created and edited invitations for events using the platform Splash That, working with event hosts and departments on guest list curation• Developed and executed event programs, including run of shows and program remarks• Maintained and updated budgets for assigned events, and supporting the Senior Manager with processes and tracking department budget and expenses• Provided ongoing and timely communications with venue managers, vendors, and the Festival Operations team regarding each event’s structure and needs• Supported the event department with various projects, including assisting team members event execution tasks• Coordinated with Marketing to create event collateral, including assisting with messaging and design, gathering feedback and approvals, and ordering and compiling materials• Documented assigned events and their details items such as banquet event orders (BEO), evaluation sheets, alcohol sheets, vendors, event correspondences, attendance (RSVP vs. actual), and issues as they arise.• Provided event management to deliver high quality and successful events• Managed volunteers and staff support for each event, working closely with the Volunteer Department to acquire adequate volunteer coverage for Festival event needs, creating schedules, submitting evaluations, and providing ongoing and accurate information to department volunteers and timely responses to their inquiries• Obtained necessary permits, equipment rental orders, production assistance needs, signage orders, security needs, and evacuation plans while overseeing that all equipment and furniture are ordered, delivered, and returned by set deadlines• Ensured all stakeholders are updated on planning, schedules, and logistical needs to plan, order, and track various event items, including signage, sponsor activations, photography and content, and guest transportation

Midvale, Utah, United States

• Exemplary sales and service of bicycles, exercise equipment, and outdoor equipment provided• Developed repeat and referral customers via knowledge and communication of product lines and honest desire to serve the best interests of all parties• Merchandising of departments as required according to plans

Park City, Utah

• Primary point of contact for an average of 40-50 physician practice clients during website development phase of contracted services• Tailored on-boarding phase specific to each unique client partner • Stategic project scope development for efficient and effective communications• Routed tasks to appropriate website development team members and monitored progress to meet project timelines• Ensured consistent communication between clients and team members• Monitored projects to ensure that they move through the website development process in a timely manner via Trello project management software• Gathered necessary content, images, etc. from physicians and their staff in order to move projects forward• Made recommendations to clients regarding website layout, aesthetics, and functionality

Park City, Utah

• Coordinated over 1,400 design files with staff graphic designer for production of over 2,600 festival signs for theatres and event venues within defined deadlines• Acted as main liaison with theatre and venue managers, as well as corporate relations managers, to ensure that all verbiage and logos properly represented the Sundance Institute and its constituents • Provided design files to contracted print vendors and created production and delivery schedules• Oversaw budget and invoicing for internal reporting and the development of the 2018 signage budget• Wrote report indicating areas of improvement for 2018 including more efficient and cost effective measures to implement

Park City, Utah

• Coordinated over 1,250 design files with staff graphic designer for production of over 2,600 festival signs for theatres and event venues within defined deadlines• Acted as main liaison with theatre and venue managers, as well as corporate relations managers, to ensure that all verbiage and logos properly represented the Sundance Institute and its constituents • Provided design files to contracted print vendors and created production and delivery schedules• Oversaw budget and invoicing for internal reporting and the development of the 2018 signage budget• Wrote report indicating areas of improvement for 2018 including more efficient and cost effective measures to implement

Park City, Utah

• Developed and implemented overall marketing campaign• Directed marketing programs, including marketing plan development, segmentation and messaging strategy, and vendor selection• Created a marketing, performance, and communication plan for all strategic and tactical partnerships• Managed and oversaw contracts for marketing, and advertising and other center activities• Created a constituent oriented marketing campaign• Managed all internal and external communications• Worked with PR to create awareness and demand for the KAC; education, events, and exhibitions• Worked with Design to develop marketing materials maintaining a brand message• Worked with Development assisting with grant and sponsor proposals• Responsible for all social media marketing• Created and managed resource calendar in order to meet all public relations and marketing milestones• Developed and executed marketing plan for annual ArtsFest– the Kimball’s largest fundraiser• Worked with Development on membership retention, recognition, and acquisition programs• Developed and implemented evaluation tools to measure, interpret, and analyze the outcomes of marketing programs• Responsible for implementing and enforcing brand standards for KAC and partners

Park City, Ut

• Main liaison with theatre owners at the Egyptian, MARC and Temple theatres• Revised site plans including traffic and pedestrian flows, equipment needs, signage, staffing, sponsor activation, etc.• Established timelines and plans with internal stakeholders (i.e.: Production, Volunteers, Corporate Development, etc.) ensuring ongoing communication during all phases• Organized, developed and delivered training for staff and volunteers at designated theatres• Managed assigned theatre volunteers for on time programming, optimization of wait list sales/seating and patron customer service• Ensured that any significant logistical, personnel or audience issues at theaters were addressed immediately• Oversaw both the load-in and load-out of assigned theaters

Salt Lake City, Ut

• Developed strategies for establishing relationships and partnerships with new clients and maintaining relationships with existing clients• Implemented strategies, plans, and business models regarding advertising and marketing• Developed and implement the marketing budget and media plans to ensure growing and profitable operations to meet company objectives• Supported upper management in contract negotiations and development, due diligence and other business development and marketing projects• Presented proposals to clients and prospects• Provided leadership, guidance and support to advertising and marketing agency personnel and media representatives• Ensured that advertising media and operational needs are produced and delivered on time and within budget for execution• Consulted with marketing personnel at other company locations to plan marketing and promotions including advertising, review of media, offerings, sales and special events

Greater Salt Lake City Area

RESEARCH:• Events/shows nationally, regionally & locally• Event/shows taking place locally at the same time as our potential events – competition for the same disposable income of potential patrons• The popularity of an event/show for feasibility of booking to determine how to market & expected attendance MEDIA BUYS:• Contacted media reps for rates/avails/proposals/promo support (on air mentions / news coverage, ticket giveaways, remotes, online/social media presence)/third party tie-ins• Analyzed all avails, rate cards, proposals, etc. (i.e.: based on rates by day part, CPP & HH) • Placed buys under our in-house agency• Provided media reps with all necessary assets – spots, logos/photos, URL links • Reviewed spot times weekly to ensure execuction of contracts• Requested signed & notarized schedules the day of the show in order to provide to the promoter for settlement PUBLIC RELATIONS:• E-mailed press releases to announce event/show & any special events associated with them (meet and greets, weigh-ins, etc.)• Coordinated in studio or in venue news coverage for tv & oversaw execution of messaging • Arranged radio phone interviews and confirmed execution• Coordinated meet & greets onsite or offsite with all media partners • Managed radio stations that were onsite for event/show pre-show for promotional purposesSOCIAL MEDIA - Facebook:• Posted event/show announcement at time of press releases• Updated cover art for venue page • Monitored posts to ensure that language was appropriate & that any questions were answered• Engaged viewers via open ended questions to let conversation flow freely between viewers ONSITE RESPONSIBILITIES:• Placed radio staton vehicles & establish standard code of conduct regarding venue patrons according to venue/promoter guidelines • Met photographers & videographers to provide credentials, establish code of conduct and escort in to venue for the specific timeframe(s) that they were able to shoot the event/show

Greater Salt Lake City Area

• Performed new business development responsibilities for broadcast and interactive platforms for market's leading station • Developed first interactive Holiday Gift Guide in 2007 generating a new revenue stream for the station• Created stations "About The House" online advertising platform for the home improvement industry with segments airing in the morning news

Greater Salt Lake City Area

• Oversaw all media buys and community events leading to a 50% increase in public skating revenue• Created initial sponsorship campaign resulting in $65k budget savings via both cash and trade transactions• Wrote all press releases and copy for all venue/event promotional purposes

Park City, Utah

• New business development contracting events for businesses and groups regarding athletic activities, tours, dining and entertainment • Scheduled, trained and managed all staff required to ensure successful event operations

Greater Salt Lake City Area

• Performed both inside/outside sales roles resulting in over $83k in new group and corporate sales for luxury suites, season tickets, group tickets and picnic outings through cold calling• Sponsorship program sales of stadium signage, game program advertising space and on-field promotions • Executed on-field promotions pre-game and between innings for all 72 home game

Greater Chicago Area

• Contracted, coordinated and managed events of up to 1,000 attendees averaging 35% gross profit margin • Interviewed, hired, trained, scheduled, managed and processed payroll for all independent contractors staffed

Greater Salt Lake City Area

• Oversaw all transportation operations for the Soldier Hollow Olympic and Paralympic venue including safe, efficient and timely movement of 20,000+ athletes, media, staff, volunteers and spectators daily• Directed 18 functional area departments and outside agencies to produce single, integrated transportation plan• Developed staffing and training plans for supervising 150 Venue Transportation staff and volunteers

Greater Atlanta Area

• Coordinated 100+ domestic and international projects concurrently from contract through shipping and billing for industry leading electronic lock company• Spearheaded company's project coordination expansion in new markets in both Canada and Mexico through knowledge of Spanish language and studies of customs regulations

Greater Atlanta Area

• Achieved highest number of client contacts and gross margin % in sales for Sandy Springs branch• Performed inside/outside sales functions of acquiring, maintaining and developing both business clientele and candidates for their open positions averaging over thirty working employees weekly• Staffed, scheduled, trained and supervised staff for corporate partners (Swatch, Speedo, McDonald's, etc.) as Venue Supervisor at both the Olympic Stadium and Atlanta Fulton County Stadium for the 1996 Centennial Olympic Games

Bachelor Of Science (B.S.), General Studies

Business Administration And Management, General