Steve Small Email & Phone Number

Tampa, Florida, Us

• Proposed and built a Platform Engineering team, securing executive buy-in to unify software efforts across thecompany through the creation of a secure cloud development platform. Enhanced system stability and reducedoperational risk by implementing architectural best practices for CI/CD and observability, and establishing anon-call rotation to mitigate outages and security threats.• Led the Platform and Data Engineering teams’ development of operational software supporting a Q4 2024product launch, creating scalable warehouse processes and tracking systems that ensure seamless operationsfor a new product expected to drive substantial revenue growth.• Provided interim leadership for Data Analyst and Data Scientist teams, restructuring project management withAGILE methods to improve focus, align with company goals, and reduce overhead, boosting productivity.

Tampa, Florida, Us

• Built Cirkul’s data engineering platform from scratch, establishing a containerized production environment,CI/CD pipeline, and Snowflake data warehouse. Designed ETL pipelines and integrated multiple data sourcesusing Kafka, enhancing analytics capabilities, reducing data processing time, and supporting rapid, data-drivendecisions.• Recruited and developed a high-performing data engineering team, hiring a staff-level engineer and fosteringthe growth of a promising data analyst into a data engineering role, transforming them into a critical SME whoaccelerated team productivity and impact.• Led migration from a legacy Panoply-based warehouse to a modern S3 + Snowflake solution. Implemented eventlogging and data processing with Kafka, DBT, and Python, improving data reliability, scalability, and accessibility,empowering analytics and reducing maintenance overhead.• Improved retail data integration and reporting through a custom API integration for Walmart and a moreconfigurable and scalable vendor-agnostic integration service for other vendors, facilitating rapid expansion andonboarding of new retail partners and increasing business insights into sales trends.• Unified shipping logistics data across multiple carriers using a single vendor integration found throughcomprehensive vendor review, improving completeness, accuracy, and reliability of the data which led to thecorrection of pricing irregularities resulting in significant cost savings.

Boston, Ma, Us

• Scaled engineering and platform capabilities by expanding headcount, architecture, and development tools to support rapid growth of B2C web application for home daycare management. Enabled increased deployment frequency, reduced time to market, and improved product stability.• Built an enterprise-grade production environment on AWS (VPC, EKS, ECR), including CI/CD, enabling high-reliability containerized deployments with reduced risk of outages, supporting a growing user base.• Standardized coding practices using Python boilerplate projects and shared libraries for configuration, logging, and secrets handling, improving productivity by 30%, increasing code maintainability, and accelerating engineer onboarding.• Developed a centralized data warehouse for quantitative marketing data analytics using S3, Redshift, MSK, Segment, and Metabase, empowering marketing to identify high-value leads, optimize ad spend, and tailor campaigns by providing insights on customer acquisition costs and behavior.• Architected a scalable, event-based scraping platform using Playwright to process licensed daycare registries across 50 states, enabling rapid parallel development that delivered scrapers for 20 states in four weeks, generating hundreds of qualified leads that accelerated Sales pipeline growth.

Cambridge, Ma, Us

• Partnered with senior analysts to evaluate and enhance analytics solutions, developing next-generation toolingand obtaining a comprehensive understanding of data usage across marketing, product, partnerships, finance,and billing functions.• Migrated to a Kubernetes-based environment, assuming full ownership of partnership-ops applicationspreviously managed by a four-person team.• Designed and implemented a company-wide analytic events bus, significantly reducing project timelines, andtrained engineering teams on its usage.• Established the Eventing Council, a cross-functional team advocating for event-driven architecture within thecompany.• Integrated Tapclicks with the central analytics database as Technical Liaison and Principal Investigator,streamlining data access for partner reporting.• Responded to 50 operational requests in a single quarter by instituting new request protocols, improvingefficiency and response time.

Cambridge, Ma, Us

• Revitalized an underperforming marketing technology group by managing employee performance, upgradinglegacy code, and refining workflow processes to support advertising, lead generation, and traffic management.• Implemented a comprehensive recruitment and hiring process, creating a sourcing and screening funnel to scalethe engineering function and support HR efforts.• Recruited six top-tier senior engineers with exceptional development and leadership skills, building a robustteam through an optimized hiring pipeline.• Guided the company’s transition from a flat organizational structure to one with clear technical leadership,enhancing operational alignment and building a strong network of professional relationships.

In this role I offered advice to the Founder covering technical infrastructure and implementation, product development, and recruitment processes.

Cambridge, Massachusetts, Us

• Led company-wide technology vision and strategic planning, including authoring the technical section for thecompany’s pivot to online travel.• Expanded the engineering department, doubling the team from 7 to 14 high-performing engineers, whilepromoting hires to key roles such as Director of UX and Principal Engineer.• Implemented a performance management process in collaboration with the COO, introducing WHO-stylescorecards and GitPrime metrics to track development throughput and collaboration. Trained managers toconduct quarterly performance reviews based on these assessments.• Architected and managed the development of a high-volume custom Message Transfer Agent (MTA) solution,reducing annual costs by over $1M and supporting over 8 million emails and 12 million feedback loop signals perhour with real-time response adjustments.• Built and launched the online travel agent product, hopjump.com, from scratch, supporting over 500,000 hotelsearches per month and contributing to revenue growth from $7M to $18M ARR.

Cambridge, Massachusetts, Us

Overseeing Engineering, UI and UX recruitment across the business, I organized internal training for the Engineering function plus planned all team building events. Hosting a weekly meeting to communicate business updates to remote staff, I collaborated with the CTO on te design and build of new systems. I co-created the validation pipeline with capacity to vet millions of user records each day and designed and built a real-time emailing system, able to send topically relevant and engaging follow-up email, within 5 seconds of email-open receipt signal. I developed and oversaw a new technical hiring funnel, encompassing recruiter sourcing, initial candidate screening, selling and on-site interviewing and created two new technical interviewing sessions and consolidated them with traditional WHO interview protocols. I also trained engineers to interview, extend offers, negotiate salaries, and successfully employ candidates.

Cambridge, Massachusetts, Us

Spearheading Engineering activities plus planning, building, and maintaining core backend systems, utilized for the collation of data, user profiles, and email distribution, I hired four backend engineers and reported to CTO. Optimizing work processes to align with business objectives, I utilized Agile/Scrum methodology to merge controlled planning-estimation and rapid weekly engineering cycles. Complying with the organization’s quality, coding, and testing standards plus regulatory requirements, across code reviews, internal training, and work processes, I co-designed, coordinated delivery, and maintained, a high-capacity data pipeline, featuring real-time processing that powered bulk of company’s infrastructure. This system comprised a cloud-based chain of horizontally scalable, Python-written, micro-services, connected via Apache Kafka topics, with the ability to archive and process more than 1 billion events (1TB of raw data) daily. Data was archived in S3 and directly available to analysts on an Amazon Redshift cluster with below 10-minute latency. The pipeline’s capacity also enables an uncapped number of event listeners to receive and react to events in real-time without affecting ETL and core archival services.

Established a consultancy that provided advice and architected a wide range of technical solutions for clients, I built Django-based web applications, employing superior statistical analysis tools, including Python and C. I taught client source control, Agile project management and amateur-to-intermediate coding and improved the library performance of a client’s proprietary Pandas-like Python Data Analysis API, ‘Qubes’. Integrating additional functionality, comprising seamless interface connecting Qubes with R environment via RPy2 library, R/FAME-like background environment, leveraging a module-wide singleton and implemented complex, moving/rolling aggregation mechanisms, I streamlined Python code and introduced multiple customized Python extensions. created with C and NumPy C API. to greatly improve performance – almost x100 increase in many cases.

Boston, Massachusetts, Us

Cambridge, Ma, Us

Boston, Ma, Us

Bachelor Of Arts, Computer Science

Education record