Steve Jackson Email & Phone Number

Salt Lake City, Utah, Us

Salt Lake City, Utah, Us

Salt Lake City, Utah, Us

I was promoted to execute new B2C sales models to complement the existing B2B framework, creating a solid foundation for future success. This new model allowed us to achieve over $1M in sales in the first 18 months. By allocating resources, delegating responsibilities, overcoming challenges, and designing processes, policies, and procedures that advanced continuous improvement, I could guide the company to success. Part of that included creating auditable finances for the first time in company history by implementing an ERP system that integrated purchasing with 3PL. The company also enjoyed the best financial year of its history after I built a new peak-performing executive team from the ground up. Together, we realized 127% increase in sales, a 33% reduction in SG&A expenses, and improved EBITDA by more than 700%. By overcoming supply chain shortages, I was able to maintain a 97% product availability and increase order size by 30% while launching 30 new products.On top of all of this, I also oversaw the relaunch of the website, increasing the e-commerce conversion rate by 16%. I prioritized employee engagement, including transitioning the company from a fully remote to a hybrid work environment, improving satisfaction scores by 25% (averaged across 4 separate anonymous surveys).

Salt Lake City, Utah, Us

I was recruited to lead the global supply chain and oversee operations. Borboleta received best-in-the-industry-type awards after I implemented operational improvements to ensure quality products resulting in immediate positive feedback from clientele. I was able to save $500K annually by outsourcing the warehouse and shipping to local 3PL, reducing the time to ship by 1 day. Then, COVID-19 hit and the business suffered a decline which I was able to overcome by launching a new product that allowed us to recover 80% of lost revenues within 1 month. Part of this success involved my partnering with an Asian supplier to identify product inefficiencies to improve quality and win best-in-class awards while simultaneously reducing costs by more than $2M.

Leaders chose me to turn around underperforming and lackluster processes that were causing the company to struggle with quality and profitability. I led supply chain and operations initiatives by standardizing and automating operating procedures and improving processes that allowed the company to earn awards and regain lost customers (e.g., Whole Foods, Starbucks). One of my notable accomplishments was creating an automated factory from the ground up, including selecting machinery and designing the layout to improve manual processes, increase efficiency, and ensure growth. I was an instrumental member of a team of 5 executives who increased pre-money equity valuation from $14M to $95M in 4 years and defined performance metrics leading to a 15% reduction in year-over-year (YOY) costs. I improved the balance sheet by increasing product gross margin by 8 points and production capacity by 40% after divesting meat-slicing operations and selling assets to a co-packing partner. Further, I reduced waste by more than $800K and improved customer service by 10%.Additionally, I worked directly with Quality Director to create and implement a new quality system, leading to SQF certification within 8 months which opened doors to partnerships with large, globally-branded companies.

Purchase, New York, Us

I was asked to move to Florida from Utah to implement similar changes to those I executed in Salt Lake City, automating 22 packaging lines, improving quality, and increasing quality performance. By creating a culture of excellence with a focus on future-facing problem-solving through open communication, I was able to guide 250+ employees successfully.

Purchase, New York, Us

I was promoted to oversee and execute quality initiatives. This involved building a team from the ground up, leveraging a strategic leadership style to inspire productivity through transparency and communication, increasing volume growth by 115%, and earning a #1 ranking in quality nationwide. Through the development of a new operational plan, I championed a $900K reduction in annual costs while simultaneously integrating New Frito-Lay Products into the plant as the sole nationwide distributor. I also acted as change manager during PepsiCo layoffs and championed a safe work environment, achieving 0 lost time from work injuries.

Purchase, New York, Us

Purchase, New York, Us

Purchase, New York, Us

London, England, Gb

London, England, Gb

Mba, Mba

Bachelor Of Science, Biology