In my most recent role, I oversaw global operations across multipleinternational markets, including Australia, the US, France, Germany, andKorea. My focus is on optimizing logistics, manufacturing, procurement,quality control, and customer service for sleep and EEG diagnosticequipment. I led budgeting, forecasting, and P&L management to driveoperational efficiency and seamless coordination across all departments.Additionally, I am responsible for fostering staff development andmaintaining effective inventory, purchasing, and production processes.Through my leadership, I have successfully enhanced quality and customersatisfaction by embedding core values within my team.In my previous role as Vice President of US Operations, I arranged anddelivered training programs aimed at improving staff expertise in areas suchas import/export regulations, negotiation techniques, pricing strategies,and sales processes, significantly boosting operational knowledge andperformance.Key accomplishments:●   Decreased labor expenses by 9% and costs by 11% through enhancements intechnical support, customer service, and logistics.●   Secured $150K in annual savings by negotiating with key contractors andvendors.●   Achieved 20% reduction in operating expenses through the development andimplementation of new contract manufacturing process.●  Planned and managed successful launch of new US office by leading allaspects related to comprehensive research, site development, infrastructureestablishment, and initial staff recruitment.●   Maintained long-standing year-over-year average of more than 5% in salesrevenues by ensuring quality and high customer satisfaction and instillingthe same values within the team as aligned with Compumedics brand.●   Built new business development and acquisition strategies to expand USproduct lines.●   Delivered strategic leadership and encouraged a team of eight directreports and 40 indirect employees to attain set goals.

Promoted to leadership role and started managing end-to-end operationsacross production, shipping/receiving, inventory control, and equipmentmaintenance for all US-based installations.Recruited, hired, and managed team of 36 purchasing and production managersto ensure high team performance and development.Minimized inventory levels and saved $1.2M in 12 months through Just-In-Time(JIT) and Supply Chain Management (SCM) processes.Realized 25% cost savings over 24 months through negotiations of shippingand materials contracts and vendor relationships.Streamlined operations by implementing ISO 9001/GMP standards, SOPs, andemployee guidelines for production.Accelerated data accuracy to over 99.9% through significant improvements incycle counting practices.

Recognized by the CEO with the "Founders Award" for outstandingcontributions to the company and operational excellence.Spearheaded and guided a team of 17 direct reports in a global call centerand field operations, driving a 67% improvement in efficiency throughenhanced call management and process improvements.Executed customer satisfaction surveys/incentive programs to elevate staffmotivation and align performance with business objectives.Achieved faster access to information and boosted responsiveness tostakeholders through automation of communication systems