Steve Kaisner Email & Phone Number

Bend, Oregon, United States

Corporate leadership team member with ownership of strategic partnerships and continued management of products and product team members.

Lead the strategic direction and provide day-to-day oversight for a long-term product modernization effort creating a new, cloud-hosted, store management solution. Conduct customer discovery to balance application improvements that encourage existing client transitions while simultaneously pursuing new business opportunities. Capture product requirements, own, and manage product roadmaps. Guide PrismRBS colleagues to continuously follow Agile project management best practices. Maintain accountability to stakeholders and clients via regular product presentations.

Guided onshore and offshore resources through transition of on-premise inventory and point of sale solutions to a cloud-hosted application. Primary responsibilities included client outreach and feature discovery, user story writing, acceptance testing, and release management.Secondary responsibilities included assisting colleagues with marketing material creation, client training, in-person and online demos, and event presentations.

Bend, Oregon Area

Joined the Campus Commerce product team by acquisition and incorporated Sequoia Retail Systems' expertise and solutions as part of industry-leading technology for college retail stores. The Campus Commerce team joined with Blackboard Transact to offer holistic technology solutions for higher education providers.

Bend, Oregon

Designed and delivered hardware and software solutions to meet the unique retail needs of college stores.Met with customers and engineers to identify and deliver software improvements, establish product requirements, and provide sales engineering support.

Portland, Oregon Area

Directly managed nine installation engineers, training specialists, and administrative staff.

Portland, Oregon Area

Transitioned customers to new servers and upgraded enterprise software solutions for Y2k conversion.

Bs, Computer Science (School Of Engineering)

Associate'S Degree, Computer Science

Academic scholarship covered full tuition for 2 years.