SELF-EMPLOYED: Founded, designed, developed and brought to market industry's first mobile sports app for inventory tracking purposes to ensure accurate record-keeping measures for organizations of all sizes.

Responsible for the overall growth and vision of the company reporting directly to the board of directors. Worked as the main channel of communication between board of directors & company operations. Accountable for setting budgets, hiring & leading a team of senior managers, creating, communicating, and implementing the organization’s vision, mission, and overall direction, setting up the strategies in the organization, evaluating the results of the organization, preparing broad Marketing strategies to meet the goals and other initiatives provided by the board of directors.

• Co-Founder of a non-profit organization in Darien IL offering youth sports to children of ages 5-14. Started with 20 members and have grown to over 200. Sports include Football, Cheerleading, Soccer, Baseball and Girls Softball.

Develop new marketing strategy and supportive materials, re-negotiate current lease agreements, integrate customer service initiative into corporate structure

Senior management executive responsible for strategic planning, operations, finance, administration, human resources and technology. Report to the President, with approximately 130 indirect reports, $110 million division, which contributed to WorldTravel BTI revenues exceeding $4 billion.

Senior management responsibility for strategic planning, operations, finance, administration, human resources and technology. 90 employees resulting in $1.2 million room night reservations a year.

Responsible for all Operational, Customer Service, Catering, Cargo and Ramp functions to ensure the highest quality of service and on-time performance..Coordinator and Administrator of all Emergency Procedures and Contact list in coordination with the North American Emergency team in NYC. Responsible for ensuring that the customer experience during flight irregularities met all company standards..Lead the organization through an uncertain series of operational consolidations with Alliance partners while maintaining the highest level of customer service and fiscal responsibility.Strategize telecommunications technology integration, vendor selection and negotiation, usage forecasting, workload planning, project budgeting and administration for inbound / outbound call center..Supported 75 customer service employees within the Midwest and West Coast regions, Group Traffic and Ticketing for North America, and Sales Support for the Midwest and West Coast Regions. Analyzed, reviewed and conducted Management performance reviews for 7 team leaders annually..Project Leader - Atlantic Excellence Alliance encompassing Zero-Base Analysis Studies, Cost and Revenue Sharing Models, organizational development and cost control strategies resulting in a cost savings to the company of 43% while maintaining quality standards..Increased profitability of company by successfully migrating call center operation to New York according to corporate goals and targets..Oversaw the preparation, analysis, negotiation, and review of contracts related to the purchase or sale of equipment, materials, supplies, products, or services.