Steve Kraus Email & Phone Number

Philadelphia, PA, US

Philadelphia, PA, US

Audition and interview players for streamed tabletop RPGs, emphasizing diversity and inclusion within the LGBTQIA+ and BIPOC communities.Produce, stream, and create content for actual play games and world-building on Twitch for an audience of 1,200+ followers.Co-founder and Technical Director for Ain’t Got Crit, achieving an average of 12% monthly growth.

• Authored this vast, multi-genre campaign setting for tabletop RPGs, including supplements for D&D 2e-5e and Pathfinder 1e-2e Remaster.
• Built up an invested community that created a wiki of over 750 pages.
• Invented 42 countries, each with distinct cultures and lexicons; 200+ original creatures; 52 deities, their cults, and symbols; historical timeline; global, regional, and local maps; 20+ unique playable lineages; and a.

New York City Metropolitan Area

• Professional voiceover delivery and editing for video games, narration, industrials, commercials, medical, and web series. Home studio: Neumann TLM 103, Sennheiser MKH-416; Adobe Audition, Source ConnectRecent credits.
• Dagger Team, "Ground Branch", BlackFoot Studios (Steam)
• Marty Manson, "Showgunners", Artificer (Steam)
• Dark Daryll, "Rain: Series III", JKP Rising (series)
• Gizmo, "Gods & Goblins", Fluf World/Futureverse
• Narrator, "Origins: World of Alleriya", Altered State Machine (series)

Auckland, New Zealand

• Managed the Lore Department which oversaw all lore and in-game product specifications created by other departments for multiple web3 and metaverse properties. Also wrote narrative copy—including in-game lore, character.
• Developed and executed the online RPG with the Discord user community, allowing their actions to contribute to the world’s design pre-release.
• As Lead Writer, unified five metaverses with the Lore team, mentored junior writers, and overcame existing bottlenecks to advance other departments.
• Developed and wrote the structured content to create over 400 randomized descriptions of the in-game antagonist scenario.
• Wrote and provided voiceover for trailers and explainer videos including FIFA x ASM: The Dreamlands, Origins: Alleriya Genome Mining, Tales from Beyond the Tear, and multiple lore video social campaigns that dove into.

Tuxedo, NY

• Created this award-winning Viking Age historical re-enactment village and edutainment destination, building it to service 70,000 guests annually.
• Supervised all operations and performances of 3o+ members and six department heads to deliver a daily nine-hour continuous production.
• Consistently encouraged all members to learn, grow, and explore their own creative curiosities and interests by following their passions.
• Utilized my expertise in storytelling to faithfully retell ancient eddas from memory, and delivered high quality lectures on the life in the 11th century.
• Delivered lectures and stories that began as 30-minute tales but turned into four-hour epics — the routine, not the exception.

• Managed lines, autographs, escort, and talent needs for Matthew Mercer, Critical Role, Tom Kenny, cast of The Boys, and Scott Patterson.

West Nyack, New York, United States

• Managed all store daily operations of this busy escape room location, including staff, maintenance, personnel scheduling, store cleanliness, and adherence to corporate policy.
• Routinely surpassed monthly revenue quotas, raising store from #9 to #1 highest grossing store several months in a row.
• In four months, raised Google Review score from 3.4 to 4.7 with the vast majority of reviews as five stars.
• Transformed the site by addressing staff morale, recognition, and operational inefficiencies resulting in a near obliteration of staff turnaround.
• Performed all human resource duties including recruiting, hiring, training, and termination, responsibility assignment, and performance evaluations.

Scarsdale, New York, United States

• Direct report of graphic design and customer service personnel. Oversaw all customer installations, documentation, maintenance, and customer support of the flagship event photography software solution dropoutGS. Also.
• Identified, owned, and resolved a significant inefficiency in communication and technical issues between clients and internal support.
• Executed the expansion and customization of help desk capabilities, new IVR menus, wrote new documentation, and created a public-facing knowledge base which resulted in drastic improvements for our clients and an.
• Provided L3 support for all systems and solutions.
• Designed all email newsletters and offers, packaging, and logos for multiple products.

Tuxedo, NY

• Directly responsible for identifying talent through auditions and callbacks, casting 40+ actors into the Journeymen Company, the improv street team.
• Led the team to receive two annual nationwide awards for Best Street Cast.
• Redeveloped the acting program, reducing training from three months to a three-week intensive.
• Worked with General Management and Marketing to create audition listings and promotional materials.
• Wrote multiple stage scripts, delivering standing-room-only entertainment to tens of thousands.

Elmsford, New York, United States

• Designed, implemented, and managed the company’s first Windows network for 60+ employees, worked with department heads to discover and roll out an improved document management, and provided daily maintenance of the.
• Installed and managed new VoIP system and CMS-powered website.
• Provided and improved remote desktop support, introduced company VPN, and administered all security needs for in-field sales.
• Managed new Salesforce and Sugar CRM roll-out and development.
• Developed and executed internal Sharepoint site for document and infobase in prep for cloud computing.
• Handled all Microsoft licensing Software Assurance and Open Licensing.

New Paltz, New York, United States

• Oversaw entire event operations, including staff recruitment, P&L management, vendor contracts, talent acquisition, and construction oversight.
• Promoted from Entertainment Director to General Manager in Year 2.
• Optimized stage, entertainment, and vendor placement, resulting in a 450% increase in guest stay times, leading to a profitable Year 2 and 3.
• Devised marketing strategies and attracted new national acts, achieving a 150% increase in gate revenue over prior years.