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Technology Strategy and Delivery expert with over 30 years consulting, solutioning, developing, architecting, and implementing large-scale, business critical, technology solutions for Fortune 500 clients. Focus includes:• Engagement with senior (VP/C-suite) clients as a tech thought leader, aligning business and IT strategy while identifying capability gaps, and defining, prioritizing, and sequencing, initiatives needed. • Driving CLV through customer centricity, data-driven decisioning, and business/IT organizational maturity• Implementing digital capabilities including CRM/campaign management, experience management, personalization, CDP, analytics, AI/ML (including GenAI), and omnichannel commerce.• Global Delivery methodology and governance for on-time and on-budget with multidisciplinary project teams across the entire project lifecycle from scoping, estimation, planning, design, development, and deployment, as well as associated project artifacts, training materials, and internal controls.• IT digital modernization via cloud-native, API-first, microservices-based, and decoupled/composable architectures (aka MACH) coupled with an iterative DevSecOps approach to enable rapid deployment of new capabilities (“deploy on demand”).• Instilling a “test and learn” philosophy and approach to maximize business value while ensuring compliance and minimizing production risk.Currently supporting consultative sales and solutioning across the breadth of our technology portfolio for existing Concentrix clients, working closely with Practices and Industry Vertical leads globally (leveraging a team of senior technology solution experts and strategists) to establish account strategies, associated sales motions (solution, consultative, and staffing), and GTMs to broaden our service mix via both organic growth and net new business. Client-facing roles are a mix of “trusted advisor” to C-suite focusing on digital strategy, business/IT alignment and road-mapping, technical solutioning, and Delivery oversight focusing on best-in-class execution for on-time/on-budget software implementations. Clients include Target, Nike, Starbucks, McDonald’s, AT&T, Marks and Spencer, Honda Motors America, Ralph Lauren, Nordstrom, Carnival, Bed Bath Beyond, Cisco, Dell, HP, Taco Bell, GM, Capital One, Stellantis, T-Mobile, Sketchers, VF, and others.
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Retail Engineering Lead For The AmericasPublicis Sapient May 2024 - PresentBoston, Massachusetts, UsLeading the engineering capability, encompassing sales and delivery, for our Retail clients in North and South America. -
Digital Solutions Lead At Concentrix Catalyst (Formerly Pk)Concentrix Jan 2022 - Apr 2024Newark, California, UsResponsible for expanding our technical service and product offerings across the broader Concentrix client base, supporting inbound RFPs and requests as well as crafting relevant PoVs and GTMs (outbound) to address client needs with a focus on driving efficiency and effectiveness through digital capabilities. Lead a global (NA, EMEA, APAC) team of senior technologists and strategists working closing with sales and account teams to define, sell, and implement solutions that drive CLV and unify the end-to-end customer experience/journeys through digital capabilities including loyalty, personalization, customer data (CDP), AI/ML-driven analytics, and targeted/dynamic sales, marketing, and support/retention. Platforms include Salesforce, Adobe, Sitecore, Oracle, Microsoft, SAP, as well as the major tech stacks (Java, containers, hyperscalers, React/Angular, etc.) -
Svp Digital TechnologiesPk Jul 2019 - Dec 2021Beaverton, Oregon, UsFocused on organizational and structural changes needed to support our growing portfolio of project-based work.• Established a global Delivery framework and methodology to support outcome-based project execution starting with sales motions through solutioning, planning and estimation, implementation, and rollout.• Ensured consistent execution and quality while delivering against the client’s goals, maintaining project margin through change management and erosion prevention, and team moral and cohesion.• Implemented staffing and utilization processes by role/location to minimize revenue leakage and bench costs. • Defined a discipline/domain-based “Guilds and Community” framework for L&D, knowledge sharing and career growth including role/title definitions, competencies, and promotion criteria. Additionally worked to expand existing accounts by identifying/selling opportunities across key capabilities (engineering, strategy, data, platforms, and marketing) and building account strategies for radiation beyond initial buying towers. Established a team of senior technologists to work with Industry Verticals to define, and sell, account-specific solutions that leverage our broad capabilities, based on client need (organic and net new growth). -
West Coast Technology LeadSapientrazorfish Jan 2017 - Jul 2019New York, Ny, UsSupporting a $100M+ book of business focusing on technical solutioning, program delivery, business development, and organic account growth. Managed a team of technologists (back and front-end developers, architects, strategists, and directors) across multiple offices principally in LA, San Francisco, and Seattle working closely with other disciplines (project management, product management, business strategy, Creative/UX, and data), on solutioning and execution. Supported large client engagements outside the west region based on required expertise. -
Vice President, TechnologySapient Jun 2012 - Jun 2014Boston, Ma, UsFocused on a large-scale, multi-year, ecommerce re-platforming for Marks and Spenser, a major UK retailer, as they transition from an Amazon-hosted solution to an in-house solution. Responsible for the overall release of the new customer facing web-site and supporting systems including PIM, DAM, CMS, OMS, call center, and various order capture points in the brick and mortar stores (including POS integration) and mobile/table channels. The tech stack includes Stibo, WCS, Endeca, CQ5, Sterling, and MQ and the functional tech areas of focus include performance, IT operations, and infrastructure/environment management. Business focus areas include data enrichment, content management, pricing and promotions, page build/optimization, SEO,and analytics. -
Vice President, Technology (From Oct. 2011)Sapient Sep 2009 - Jun 2012Boston, Ma, UsWorked with Target corp. re-platforming/refreshing Target.com, a $1B+ online retailer. Led the on-line experience and ecommerce platform team of 250+ people including Architects, PMs, IAs, BAs, site devs, developers, and QA located in the US, Canada, and India. Worked closely with key Target business and IT folks on activities including scope management, planning and budgeting, architectural guidance, ecommerce best practices, mentoring and growing team members, and day-to-day project execution leveraging an Agile-based methodology. Additionally owned overall site performance and scalability (tuning, workload profiling, load testing, and issue resolution). Working cross-functionally with the OMS, customer care, infrastructure, change management, and PMO teams to manage program dependencies, issues, and risks.
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Director, TechnologySapient Aug 2006 - Sep 2009Boston, Ma, UsWork included leading a team to re-platform NIKEiD as well as developing a native iPhone application for NIKEiD. Led the technical team for the relaunch of Bare Escentuals.com on the latest Demandware platform. Numerous client engagements to align IT capabilities and initiatives with business goals and objectives, assessing IT systems and enterprise architectures, defining 3-5 year strategic IT roadmaps, and IT governance, methodology, and best practices associated with the execution of strategic initiatives. Clients included NIKE, Brown Shoe, Bare Escentuals, and Safeco Insurance
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It Director, Enterprise ApplicationsSapient Apr 2004 - Jul 2006Boston, Ma, UsLed Sapient's global enterprise applications team. Spearheaded the push to align internal systems on Oracle ERP, including Financials, HR, Learning management, etc. Managed all aspects of development and maintenance including defining architectural direction, team structure and organization, development and support methodologies, and project execution. Worked closely with the business function leads to define and align IT initiatives with the strategic direction and goals of the broader organization. Spent 6-8 weeks/year in India mentoring and growing the team.
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Director, Lead Technologist, Supply Chain PracticeSapient Mar 1998 - Apr 2004Boston, Ma, UsResident subject matter expert for large enterprise integration efforts (focused mostly, but not exclusively, on supply chain integration). Supported multiple project teams in the US, Canada, the UK, and Germany in the design and delivery of complex integration solutions including global Fleet systems roadmap and planning, global Order to Delivery (OTD) assessment, and business/IT strategy planning for GM. Clients included GM, AT&T, Royal Mail (UK), and Rockten
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Senior Analyst, Financial Planning And ReportingTesco Plc Feb 1994 - Apr 1997Welwyn Garden City, Hertfordshire, GbWorked directly with the CFO of the Central European home office (Prague, Czech Republic) to develop and support reporting and decision support systems -
Systems EngineerEds 1991 - 1994Houston, Texas, UsSystems Engineer with a focus on DB administration, Network administration (Novell), Tandem, IBM 370, MS VB
Steve Larson Skills
Steve Larson Education Details
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Michigan State UniversityIr
Frequently Asked Questions about Steve Larson
What company does Steve Larson work for?
Steve Larson works for Publicis Sapient
What is Steve Larson's role at the current company?
Steve Larson's current role is Engineering Lead for Retail, Americas.
What is Steve Larson's email address?
Steve Larson's email address is sl****@****ent.com
What is Steve Larson's direct phone number?
Steve Larson's direct phone number is +174032*****
What schools did Steve Larson attend?
Steve Larson attended Michigan State University.
What are some of Steve Larson's interests?
Steve Larson has interest in Motorcycling, Cooking, Exercise, Investing, Electronics, Reading, Gourmet Cooking, Sports.
What skills is Steve Larson known for?
Steve Larson has skills like Enterprise Architecture, It Strategy, E Commerce, Enterprise Software, Integration, Saas, Project Management, Sdlc, Software Development, Change Management, Management, Strategy.
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