Steve Lelean Email & Phone Number

Remote

Supporting the Trading mission to profitably grow our trading performance through continuous insight and action; delivering on current year value and the 5 year plan.Working with Marketing, Pricing, Product, Operations and other key stakeholders to drive the trading agenda through effective collaboration across the whole insurance product range (core and.

Folkestone, England, United Kingdom

Oversee day to day management and performance of a team of sales and service consultants, being the first point of contact for the team and providing full support.Champion reviewing the reporting dashboards to track and analyse performance. Utiliaing analysis and insights to shape priorities and drive performance.Manage performance in-line with defined.

Folkestone, England, United Kingdom

United Kingdom

• Support and develop sales teams focusing on Motor and Home Sectors
• Deliver weekly strategy meetings to identify new areas of opportunity
• Support a culture of shared best practice across multiple sales teams
• Identify training needs and create bespoke training solutions for individuals
• Actively coach agents through use of EDIF's, spiral learning and performance management
• Integrate both new and experienced agents into an evolving sales environment

Canterbury, United Kingdom

• Identified key industry and competitor factors in target market
• Localised market trends in snow & skate industry to maximise revenue growth
• Developed relationships with national and international suppliers
• Instigate social media marketing campaigns increasing exposure to brand across multiple platforms and demographics
• Utilise social media tracking data to identify & target specific demographics within a wider customer base with specific offers and incentives.
• Cost… Show more

• Planned and implemented new scheduling system to improve staff functionality and efficiency.
• Built relationships with local media and charity outlets
• Built annual sales by 5% year on year
• Increased average transaction value by 17.3% to £126.3
• Instigated clear lines of communication between hierarchies of the business to improve efficiency.
• Creating a system of KPI's to identify growth areas as well as targeting declining areas of the business.

Bristol, United Kingdom

• Developed bespoke labour management system, contributing to annual savings of £18k
• Continual re-assessment of current legal, economic and trade regulations.
• Built annual sales by 30% to £2.1 million from 2005-2009.
• Profit growth of 114% to £470k in the last financial year.
• Managing a team of 60 staff and trainee managers.
• Personnel support role for 10 sites, approximately 400 staff

Retail & Hospitality Management

Project Management Intitute, Prince2 Collection

Prince2 Foundation, Prince2 Practitioner, Prince2 Agile, Project Management Professional

Education record