Fully accountable for the Sales and Marketing Operations within the company. Roles include but are not limited to:• Breaking down the various processes involved in sorting, stock control and sales operations into smaller increments (time, cost / benefit, revenue generation, cost minimization, customer satisfaction etc that can be measured and analysed for completion and efficiencies.• Identifying opportunities for improvement at all stages of the sorting and sales… Show more Fully accountable for the Sales and Marketing Operations within the company. Roles include but are not limited to:• Breaking down the various processes involved in sorting, stock control and sales operations into smaller increments (time, cost / benefit, revenue generation, cost minimization, customer satisfaction etc that can be measured and analysed for completion and efficiencies.• Identifying opportunities for improvement at all stages of the sorting and sales cycles.• Oversight of the Marketing and Sales philosophy and implementation of sustainable improvements directed at customer satisfaction and value enhancement.• Liaison with research and development institutes and other centers of excellence with respect to diamond sales and marketing. • Selection, training and development of senior marketing and sales technical staff within the organization. Show less

• Overall accountability for the factory end to end operations inclusive of Sorting, Manufacturing, Finance, Human resources and Security of approximately 170 employees.• Developed organizational and operational strategies to ensure that the final product meets established Tiffany & Co quality standards while maximizing the value of the diamond and the facility capacity.• Acted as a company liaison to the community including the role of a De Beers sight holder, while ensuring the… Show more • Overall accountability for the factory end to end operations inclusive of Sorting, Manufacturing, Finance, Human resources and Security of approximately 170 employees.• Developed organizational and operational strategies to ensure that the final product meets established Tiffany & Co quality standards while maximizing the value of the diamond and the facility capacity.• Acted as a company liaison to the community including the role of a De Beers sight holder, while ensuring the company’s values are upheld and local customs, aspirations and procedures are observed and respected. Show less

• Ensuring a full and effective consultancy service for businesses and known contacts across the world• Building and driving dynamic marketing and networking strategies to promote sales• Meeting and liaising with all parties up to Director level globally • Purchasing quality diamonds at the best prices by maintaining up to date knowledge of the diamond market• Securing diamond sales whilst actively seeking out and targeting new customers and new opportunities

• Visiting sites around the world whilst directing and leading teams of up to 70 employees • Proactive member of the senior management team overseeing day-to-day operations within each area• Responsible and accountable for $2billion of diamonds and their exceptionally high quality • Driving and leading top, technically skilled people • Interviewing and selecting new employees and evaluating training programmes • Developing, coaching and mentoring employees to increase… Show more • Visiting sites around the world whilst directing and leading teams of up to 70 employees • Proactive member of the senior management team overseeing day-to-day operations within each area• Responsible and accountable for $2billion of diamonds and their exceptionally high quality • Driving and leading top, technically skilled people • Interviewing and selecting new employees and evaluating training programmes • Developing, coaching and mentoring employees to increase efficiency and quality and maximise turnover and profit• Developing and implementing highly effective Quality Assurance procedures daily• Ensuring production efficiency, quality of goods, service, and cost-effective management of resources• Completing all final valuations and assortments of shipments using a profound knowledge of the company’s price book• Controlling the inventory and reviewing all mined balances and cut-offs from Botswana, South Africa and Namibia• Overseeing the installation and commissioning of the latest machinery within sites across all four countries• Travelling across Russia, South Africa, Botswana, Namibia and Angola, monitoring processes and performing precise evaluation of mine samples • Communicating all findings to allow strategic decisions to be made and contracts to be finalised • Directing and advising local managers in Botswana, Namibia and South Africa• Working alongside Executive committee members and other members of a cross-functional strategic team • Discussing, advising and making key decisions on assortments, financial planning, pricing and sales tactics• Driving team performance and monitoring KPIs• Maintaining a working knowledge of current legislation within each country and ensuring full compliance• Implementing and managing change programmes within the company’s culture, systems and processes• Supporting staff during periods of change whilst ensuring their continued personal and professional development Show less

• Managing complete end-to-end production, processing and distribution including workflow, monitoring and overseeing budgets, schedules and priorities• Coordinating cost programmes• Monitoring and examining finished products to ensure the best quality and highest standards• Implementing strict quality control systems, analysing production and quality control to detect production problems• Supervising and mentoring all employees and assigning duties• Ensuring the effective… Show more • Managing complete end-to-end production, processing and distribution including workflow, monitoring and overseeing budgets, schedules and priorities• Coordinating cost programmes• Monitoring and examining finished products to ensure the best quality and highest standards• Implementing strict quality control systems, analysing production and quality control to detect production problems• Supervising and mentoring all employees and assigning duties• Ensuring the effective use of all materials, labour and equipment to meet production targets• Performing various administrative duties such as reporting, work schedules, and processing orders• Ensuring full site security and safety of employees on site Show less

• Member of the senior management team overseeing production across all sizes of diamonds• Responsible for more than 40 employees from varying ethnic backgrounds and environments• Refining processes and pioneering efficiencies in the sorting and valuation pipeline• Overseeing all Change Management activities and helping employees to adjust to change • Working within a union environment, attending meetings, discussing union issues and building strong relationships• Ensuring… Show more • Member of the senior management team overseeing production across all sizes of diamonds• Responsible for more than 40 employees from varying ethnic backgrounds and environments• Refining processes and pioneering efficiencies in the sorting and valuation pipeline• Overseeing all Change Management activities and helping employees to adjust to change • Working within a union environment, attending meetings, discussing union issues and building strong relationships• Ensuring high quality control/quality assurance Show less

Team Manager De Beers – London 1999 Senior Valuer De Beers – London 1996–1999Sales and Purchasing Executive Diamdel – Israel 1993–1996Buyer De Beers – DRC, Belgium 1990–1992Miba Mine Representative De Beers – DRC 1988–1990 Valuer De Beers – London 1980-1988