Assist the two divisions of FireGuard with daily operations, with goals to maximize efficiency, minimize labor costs, and raise profits. Added responsibilities include maintaining the server, desktop support, and managing all voice and data connectivity for the various applications that our technicians and office staff use daily. FireGuard has invested in the latest technologies available for our field technicians, giving them immediate access to dispatches from their smartphones, allowing them to complete in real time, resulting in timely invoicing.Additional responsibilities include handling all benefit and HR interactions, working with various providers to ensure that we provide competitive benefits for our employees.

Responsible for voice and data connectivity at our auction sites nationwide. Maintain Windows 2008 Server, and the Exchange Server at our home office in Fremont. Provided desktop and application support for our local and remote users. Assist our TMI Live (on line) auction crew with technical issues and also provide backup console support for the larger auctions.

Worked in the field as a technician from 1983 until 2001, spent from 2001 until November of 2009 in the office, managing the technicians, overseeing service and installations. Worked with the sales group to manage existing customers, and add new ones. Took an early retirement in November of 2009, in order to take a position in the IT department of Taylor and Martin in Fremont.