Set up all processes to work with independent merchants and developers nationally. Set pricing policy, registration and quotation system. Identify potential partners and relevant projects. Design and produce a contracts specific brochure.

 Founded company with a focus on high-end design and specification services across bathrooms, tiles, kitchen and bespoke joinery. Oversaw design, construction and installation activities, ensuring industry HSE standards, client and company HSE requirements, and national legislation compliance. Engaged with contractors to optimise layout and design, ensuring efficiency in stock, design, procurement and resourcing to maximise revenue opportunities whilst ensuring compliance to brand… Show more  Founded company with a focus on high-end design and specification services across bathrooms, tiles, kitchen and bespoke joinery. Oversaw design, construction and installation activities, ensuring industry HSE standards, client and company HSE requirements, and national legislation compliance. Engaged with contractors to optimise layout and design, ensuring efficiency in stock, design, procurement and resourcing to maximise revenue opportunities whilst ensuring compliance to brand guidelines. Capitalised on growth and business development opportunities, defining sustainable growth activities and targets, recommending and implementing associated investment decisions. Executed a series of contract strategies that delivered technical requirements/execution within challenging project schedules. Managed vendors, supplier and other stakeholders, building profitable long-term relationships, applying strategies to lower vendor costs, actively reviewing increasing and leading negotiations. Drove positive increase in customer satisfaction, retention and growth metrics, establishing and implementing an effective global customer success strategy. Show less

 Recruited to lead the company’s business change programme, managing the transformation of the kitchen projects division across the GB entity. Developed an operating strategy that was aligned with the brand’s business strategy and leads its execution. Developed and managed operational budgets, providing revenue/forecasting reports. Established targets, KPIs and scheduling to ensure adequate resourcing whilst motivating employees. Key participant in Executive meetings… Show more  Recruited to lead the company’s business change programme, managing the transformation of the kitchen projects division across the GB entity. Developed an operating strategy that was aligned with the brand’s business strategy and leads its execution. Developed and managed operational budgets, providing revenue/forecasting reports. Established targets, KPIs and scheduling to ensure adequate resourcing whilst motivating employees. Key participant in Executive meetings, actively engaging with department heads to translate company strategic plans to defined operational goals. Drove an increase in revenue and profit in-line with organisational growth, optimising annual Capex investments. Created transparent working practices, controlling inventories and costs to optimise sales and increase net profit. Increased t/o from £4.2m to £5m in year-1 and £6m in year-2; increasing margins by 7%. Show less