 Work directly with OEM Sales team and OEM Global Business Operations to define and deliver customization to Dell EMC products based on unique OEM customer requirements. Responsible for creating detailed PG schedule, monitor execution, and update schedule as necessary. Continually monitor program execution vs. schedule; Push timely status communication to Sales, Global Business Operations and Customer. Work with marketing team to implement custom platform… Show more  Work directly with OEM Sales team and OEM Global Business Operations to define and deliver customization to Dell EMC products based on unique OEM customer requirements. Responsible for creating detailed PG schedule, monitor execution, and update schedule as necessary. Continually monitor program execution vs. schedule; Push timely status communication to Sales, Global Business Operations and Customer. Work with marketing team to implement custom platform requirements. Coordinate Engineering and Operations team activities; Conduct interlocks and monitor progress of deliverables and tasks; Facilitate questions to from Engineering teams; Support Engineering on supplier management. Create parts, MODs and xCOs in Agile to support custom or roadmap programs Work with SKU team to define SKU requirements and requests. Open POs in Ariba and track progress from ordering, receiving, invoicing and closing. Follow tracking process to align with budget goals. Manage build plan, allocation demand, and budget/spending associated with procuring materials. Manage build plan systems including target arrival dates and coordinate builds and delivery. Work directly with ODM (Foxconn) to manage consigned materials. Submit projects to pilot blocks and work with GOE to manage pilot resources and completion. Identify part EOL in respect to complexity management (part management reduction).Specific Programs XL Sustaining Core Team XR2 Sustaining Core Team XR11/XR12 Development Team Complexity Management Show less

• Responsible for implementation of custom system configurations for OEM customers on a Global scale.• Interface with Dell customers and Dell sales teams to establish requirements for custom system configurations.• Coordinate with sales, procurement, configuration management, PG OEM, engineering, and manufacturing to insure customer requirements are implemented and timelines are met.• Maintain high project volumes while meeting and/or exceeding metrics requirements for timeline… Show more • Responsible for implementation of custom system configurations for OEM customers on a Global scale.• Interface with Dell customers and Dell sales teams to establish requirements for custom system configurations.• Coordinate with sales, procurement, configuration management, PG OEM, engineering, and manufacturing to insure customer requirements are implemented and timelines are met.• Maintain high project volumes while meeting and/or exceeding metrics requirements for timeline, customer experience, and quality.• Create and maintain Bill of Materials and SKUs for all parts related to implementing custom projects.• Create and Maintain CFI OEM Sharepoint site to provide documentation storage and project Pipeline.• Provide daily update on all OEM projects Delivery to Commit tracking completion dates as well as miss analysis. Provide guidance to team on how to improve miss percentage. Show less

• Responsible for implementation of custom system configurations for Global customers.• Interface with Dell customers and Dell sales teams to establish requirements for custom system configurations.• Coordinate with sales, procurement, configuration management, engineering, and manufacturing to insure customer requirements are implemented and timelines are met.• Maintain high project volumes while meeting and/or exceeding metrics requirements for timeline, customer experience, and… Show more • Responsible for implementation of custom system configurations for Global customers.• Interface with Dell customers and Dell sales teams to establish requirements for custom system configurations.• Coordinate with sales, procurement, configuration management, engineering, and manufacturing to insure customer requirements are implemented and timelines are met.• Maintain high project volumes while meeting and/or exceeding metrics requirements for timeline, customer experience, and quality.• Attend and present at customer Executive Briefings. Show less

DEVELOPMENT ENGINEER; DELLPLUS (CFI)• Wrote script files to implement customer software and hardware requirements on production line.• Utilized UNIX shell scripting, DOS batch files, Windows .INF files, Windows registry, SysPrep, Dell internal utilities and Ghost to install software applications, personalize Windows OS and install hardware in the factory.• Interfaced with customers, project management, and pilot lab technicians to define and implement customer… Show more DEVELOPMENT ENGINEER; DELLPLUS (CFI)• Wrote script files to implement customer software and hardware requirements on production line.• Utilized UNIX shell scripting, DOS batch files, Windows .INF files, Windows registry, SysPrep, Dell internal utilities and Ghost to install software applications, personalize Windows OS and install hardware in the factory.• Interfaced with customers, project management, and pilot lab technicians to define and implement customer requirements.• Worked with manufacturing to implement customer requirements and resolve issues. Show less

• Managed team of Project Managers and Engineers.• Responsible for Eastern US Relationship segment.

• Wrote script files to implement customer software and hardware requirements on production line.• Utilized UNIX shell scripting, DOS batch files, Windows .INF files, Windows registry, SysPrep, Dell internal utilities and Ghost to install software applications, personalize Windows OS and install hardware in the factory.• Interfaced with customers, project management, and pilot lab technicians to define and implement customer requirements.• Worked with manufacturing to implement… Show more • Wrote script files to implement customer software and hardware requirements on production line.• Utilized UNIX shell scripting, DOS batch files, Windows .INF files, Windows registry, SysPrep, Dell internal utilities and Ghost to install software applications, personalize Windows OS and install hardware in the factory.• Interfaced with customers, project management, and pilot lab technicians to define and implement customer requirements.• Worked with manufacturing to implement customer requirements and resolve issues. Show less

• Interface with Dell customers and Dell sales teams to establish requirements for custom system configurations.• Coordinate with sales, procurement, configuration management, engineering, and manufacturing to insure customer requirements are implemented and timelines are met.

• Responsible for sustaining Dell peripheral products such as modems, floppy drives, hard drives and development of keyboards.• Led core team to insure peripheral products were kept up to date and integrated into factory in timely and effective manner.• Coordinated activities with manufacturing engineering, procurement, manufacturing, configuration management and marketing.• Responsible for creating peripheral bill of materials and working with Configuration Management to release… Show more • Responsible for sustaining Dell peripheral products such as modems, floppy drives, hard drives and development of keyboards.• Led core team to insure peripheral products were kept up to date and integrated into factory in timely and effective manner.• Coordinated activities with manufacturing engineering, procurement, manufacturing, configuration management and marketing.• Responsible for creating peripheral bill of materials and working with Configuration Management to release engineering change orders. Show less

• Second line of phone support for Dell consumer products, specializing in Graphics controllers