Steve Mattes Email & Phone Number

New York, United States

Brooklyn, Ny

Brooklyn, New York

Direct all product distribution, inside sales operations and purchasing for select product categories. I lead a team of 28 employees that execute day-to-day branch operations including; drivers, purchasing, inside sales, e-commerce support, warehouse personnel and administrative support. I provide overall leadership, strategy and direction while assisting with key account support. 𝑨𝒓𝒆𝒂𝒔 𝒐𝒇 𝒊𝒎𝒑𝒂𝒄𝒕 𝒊𝒏𝒄𝒍𝒖𝒅𝒆:🎯 Recruited, hired and trained a CSR who quickly went on to earn progressive promotions and becoming a key part of the leadership team over a period of 2 years. Subsequently resulting in promotion to Branch Manager at another key branch location. 🎯 Recruited, hired and trained two CSRs to step in and manage our major accounts. Both of whom have been important contributors in our continued growth. Worked one-on-one with each of them, guiding them through the sales process with each client while assisting them to develop important client relationships. 🎯 Earned additional purchasing responsibilities in 2020 involving product demand forecasting and procurement. I work with international vendors placing large bulk import orders for a variety of product categories including; threaded rod, shims, screws and wire. 🎯 Acting as a facilitator to ensure customer service levels are maintained. Partners with CSRs and clients to identify solutions and make product recommendations that meet the needs of client applications.

Brooklyn, New York, United States

After Tanner acquired City Sprint Supply Co., I recognized the need to leverage my relationship development skills to ensure client retention of City Sprint accounts. I volunteered to manage the accounts critical to this acquisition and continued growth of the company. I partnered with our clients to better understand their needs of curtain wall and glazing applications. Leveraged expertise in security fasteners to make recommendations for glazing and curtain wall applications. 𝑨𝒓𝒆𝒂𝒔 𝒐𝒇 𝒊𝒎𝒑𝒂𝒄𝒕 𝒊𝒏𝒄𝒍𝒖𝒅𝒆:🎯 At the time of acquisition I took over all of the key accounts from City Sprint and 𝖌𝖗𝖊𝖜 𝖙𝖍𝖊𝖎𝖗 𝖘𝖆𝖑𝖊𝖘 𝖗𝖊𝖛𝖊𝖓𝖚𝖊𝖘 𝖒𝖔𝖗𝖊 𝖙𝖍𝖆𝖓 30% over two years, by introducing complimentary Tanner product lines. Spearheaded the integration City Sprint Supply business into Tanner Bolt’s daily operations.🎯 Led the push to win market share for curtain wall and glazing applications by leveraging my security fastener expertise. Captured this new market from the ground up which went from 0%-40% of sales over two years.

Brooklyn, New York, United States

Recruited to Tanner in because of my extensive experience working with a wide variety of security fasteners used heavily in the sign hanging/manufacturing industry. Provided leadership to the customer service department for Tanner’s Brooklyn branch shortly before we entered a rapid growth/acquisition phase. 𝑨𝒓𝒆𝒂𝒔 𝒐𝒇 𝒊𝒎𝒑𝒂𝒄𝒕 𝒊𝒏𝒄𝒍𝒖𝒅𝒆:🎯 Took over customer service department with team of seven and expanded the team to 24. Heavy emphasis on team building and hiring employees aligned with our commitment to customer service. 🎯 Led the market penetration into fall protection by developing a step-by-step sales strategy while carefully selecting complimentary equipment and stocking at appropriate levels.🎯 Certified in 3M Fall Safety. Assist clients in developing robust fall safety programs to meet their individual fall protection needs.

Old Bethpage, New York, United States

Purchased raw materials for signage (metals, electrical neon), consumable items and managed tool crib inventory for a busy regional sign hanging company. In this role I gained valuable experience in job costing and budgets while ensuring profitability by staying within budget for job materials and consumable items. Evaluated new job requirements as they were sold and coordinated appropriate materials. Managed the scheduling of installations and made sure everything is billed out correctly. Vendor management.𝑨𝒓𝒆𝒂𝒔 𝒐𝒇 𝒊𝒎𝒑𝒂𝒄𝒕 𝒊𝒏𝒄𝒍𝒖𝒅𝒆:🎯 Coached and guided by astute business owners and introduced to lean manufacturing concepts. 🎯 Managed large accounts that required coordinating activities with outside agencies such as DOT and local municipalities to effect road closures/service interruptions. 🎯 Initiated Hilti tool rental program to ensure an unlimited supply of tools and tool accessories while significantly reducing costs and down time for broken tools.

Farmingdale, New York, United States

Turned around an existing branch that was under-performing. Focused on new account acquisition significantly growing sales within the assigned territory that facilitated the opening of a new branch in the district to serve increased clientele. Recruited, hired and developed staff.𝑨𝒓𝒆𝒂𝒔 𝒐𝒇 𝒊𝒎𝒑𝒂𝒄𝒕 𝒊𝒏𝒄𝒍𝒖𝒅𝒆:🎯 Recognized for turning around a traditionally struggling branch, subsequently earning promotion to run the largest branch in the district. 🎯 Coached and trained a number of Sales Reps that were promoted to General Managers of other district branches, playing a key part in overall district growth.🎯 Initially hired as an outside sales rep and quickly promoted to General Manager role.

Marketing

Computer Science

Diploma