Steve M. Email & Phone Number

Toronto, Ontario, Canada

• Primary QA Resource for theScore Media • Creating a positive environment for team members and providing solutions to problems• Coordinating between multiple teams meeting regulatory requirements• Creating test plans and optimizing test coverage for multiple projects• Planning & implementing all testing requirements• Leading a team to ensure all test actives are completed on-time• Ensuring release readiness and adhering to deployment standards• Overseeing test… Show more • Primary QA Resource for theScore Media • Creating a positive environment for team members and providing solutions to problems• Coordinating between multiple teams meeting regulatory requirements• Creating test plans and optimizing test coverage for multiple projects• Planning & implementing all testing requirements• Leading a team to ensure all test actives are completed on-time• Ensuring release readiness and adhering to deployment standards• Overseeing test execution and reporting metrics• On-boarding and training new team members Show less

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Reporting, tracking and triaging defects• Developing test plans, prioritizing and validating testing requirements• Working with various departments ensuring product functionality • Participating in daily stand-ups, retrospectives and various meetings

Toronto, Canada Area

• Acted as a product expert handling technical questions• Analyzed and identified software issues found by customers• Worked closely with developers to provide solutions to support clients• Communicated with project managers to ensure technical implementation are completed to meet project timelines• Participated in customer implementation kick-offs for requirement gathering sessions

Toronto, Canada Area

Ensured product quality, delivering each release with continued growth and success, increasing user satisfaction driving sales and renewal subscriptions. Created a valued user experience through assessing functionality by implementing improvements and features based on research and customer feedback. Defined feature specifications and functionality for development, communicates with team members ensuring all requirements and specifications are met increasing product awareness… Show more Ensured product quality, delivering each release with continued growth and success, increasing user satisfaction driving sales and renewal subscriptions. Created a valued user experience through assessing functionality by implementing improvements and features based on research and customer feedback. Defined feature specifications and functionality for development, communicates with team members ensuring all requirements and specifications are met increasing product awareness and quality. Managed updates required for test plans, testing environments and automated tests increasing productivity and saving time with effective regression and performance testing. Pro-actively tested beta cycles ensuring compatibility and performance against multiple platforms identifying issues early in development, delivering successful releases as scheduled. Show less

Toronto, Canada Area

Coordinated resources between multiple projects creating and executing test plans and procedures while maintaining quality with each release. Reported critical issues to management while tracking defects throughout the software development life cycle ensuring issues are not reintroduced. Communicated with customer support assisting in research required for product development providing increased customer satisfaction. Created and curates a wide variety of data providing… Show more Coordinated resources between multiple projects creating and executing test plans and procedures while maintaining quality with each release. Reported critical issues to management while tracking defects throughout the software development life cycle ensuring issues are not reintroduced. Communicated with customer support assisting in research required for product development providing increased customer satisfaction. Created and curates a wide variety of data providing extensive compatibility with previous releases and other applications. Defined updates required for user documentation, improvements to training material as well as train customers from all levels of experience. Show less

Post Graduate - Honours, Geographic Information Systems (G.I.S.)

Microsoft Animation Certificate, Computer Animation

Post Graduate - Honours, Interactive Multimedia

Diploma, Graphic Design Production - Art & Design Fundamentals