Stephen Mcgraw Email & Phone Number

Washington, Dc, Us

Baltimore, Md, Us

• Spearheaded team of internal and external communications professionals and administered organizational budget.• Led the strategic vision and successful execution of internal and external communications initiatives, optimizing public information, outreach, and communications technology.• Implemented audience segmentation strategies and optimized content delivery, resulting in year-on-year increase of over 10% in subscribers to agency's blog and social media channels.• Orchestrated targeted direct mail campaigns reaching households in underserved communities, contributing to significant year-on-year increase of +25% in Supplemental Security Income (SSI) benefit applications within those communities.• Pioneered the creation of a centralized online news hub on agency's website, seamlessly connecting press, advocates, researchers, and government officials, driving heightened stakeholder engagement and improved information accessibility.

Baltimore, Md, Us

• Built and guided a high-performing team across diverse disciplines.• Enhanced participation of other offices in annual national communications plan, with roughly one-third of all plan tactics carried out by other offices, while achieving outstanding completion rate and surpassing all objectives.• Directed a highly effective email marketing program targeting stakeholders, achieving exceptional open and click rates surpassing the industry average by fourfold.• Managed engagement with a broad stakeholder base following SSA on social media, leveraging compelling messages, visuals, and videos.• Amplified SSA's visibility by securing an interview with the Commissioner in AARP Bulletin, reaching several million households.• Orchestrated comprehensive public education campaign on economic impact payments, enabling eligible individuals to receive COVID-19 relief funds while achieving high ROI.• Generated several million online conversions at cost-per-click rate that exceeded industry standard benchmarks.• Developed and aired a public service announcement focused on scam awareness, garnering substantial radio listens and TV views in free media coverage.• Raised awareness of childhood disability benefits through social media views and website visits, achieving remarkable year-on-year growth.• Secured renowned celebrity spokesperson Suze Orman on a pro bono basis to promote SSA's programs and services, driving website visits.

Baltimore, Md, Us

Acting Director, Program Administration & Financing (2013) Congressional Fellow, Senate Committee on Finance (2011 – 2012)• Directed legislative plans and communication efforts targeting congressional leaders and staffers on Medicare, Medicaid, Affordable Care Act, Social Security Disability Insurance, SSI, and other SSA issues. • Authored and presented impactful briefings, legislative proposals, testimonies, speeches, and reports to convey the agency’s mission and mitigate risks. • Crafted testimony for SSA executives appearing in congressional hearing on disability fraud, featured on the TV show 60 Minutes.• Advised the Chairman and senior committee staff of the Senate Committee on Finance on SSA programs.• Collaborated with Congressional Budget Office, legal counsel, and federal agencies to develop potential legislation, aimed at enhancing SSA integrity, solvency, and revising tax criteria.

Baltimore, Md, Us

• Attended and wrote summaries of Capitol Hill hearings, think-tank policy discussions, press conferences, and briefings. • Researched and authored detailed comparisons of potential SSA and immigration reform bills for agency executives. • Created and maintained a database of SSA legislative representatives, Members of Congress, and their staff.

Master Of Arts - Ma, Latin American Studies

Bachelor Of Arts - Ba, Political Science And Government