Steve Messenger (Bsc, Pmp) Email and Phone Number

Abilities: • Project Management - proven experience in developing project strategy, providing financial information and managing the implementation of large and or complex projects within an ITIL framework.• Financial Management - understand constraints, provide budgetary forecasts and reports, control costs and deliver to targets within those budgets.• Implementation Management - deliver complex projects with multiple involvements from other groups.• Communication Skills - able to liaise and communicate on a local, regional and global basis with other groups and external agencies, to develop strategies to ensure changes are able to be supported at agreed service levels by the 2nd level support teams. • Communication Able to understand the concerns and issues of others (technical or non-technical).• Training – able to communicate technical issues or ideas to others at all levels of the organisation, either informally or formally in a classroom or presentation theatre.• Problem Analysis - able to quickly analyse complex problems to identify the root cause, and to formulate solutions. • Providing Support - Effectively manage the implementation and support issues arising from upgrading legacy systems. • Assimilate new Skills – understand new ideas or techniques quickly and use them to best effect to control and implement projects at local, regional and global levels.• Understand Infrastructure - worked with most datacentre IT, communications and infrastructure methods, systems and techniques, including Financial Trading, Media and Editorial networks and systems. • Understand Power – familiar with data centre power and cooling infrastructure and systems. Understand the immediate and knock-on impact of failures.