Steve Meyer Email & Phone Number

Mesa, Az, Us

Arizona, United States

Phoenix, Arizona

• Monitored and maintained production job flow and job scheduling.• Responsible for daily, weekly and monthly production batch processing on the MVS mainframe. • Monitor and execute batch processing job streams. • Resolve critical production failures for 1st level support.• Backout, recovery and abend resolution for all production jobs when error conditions occurred. • Maintain all production documentation and job logs, and update when needed.• Strong working knowledge of Windows, TSO/ISDF, JES2, Control-M, JCL, TMS, and Omegamon.• Effective use of communication and escalations of production and system issues and equipment failures.

Scottsdale, Az

Ensure the successful delivery of input and output files, contacting customers as necessary when files fail or are missing. Monitor all application processing to ensure successful timely completion.Submit and/or reprocesses standard jobs under documented guidelines.Identify and report system and network issues ensuring all events are entered in ticket tracking application and escalated accurately. Track and monitor escalated issues to ensure proper resolution.Document all calls and events with detailed information regarding issue tracking and resolution. Research customer or application errors and resolve basic issues according to documented procedures Provide level I help desk support to internal users, resolving basic issues according to documented procedures and escalating to appropriate on-call staff as needed.Participate in Incident Management events following escalation procedures as documented according to company policy.Maintain and update documentation used to perform to daily duties.Complies with all security policies and procedures, to ensure that the highest level of system and data confidentiality, integrity and availability is maintained.

Experienced in a multiple AS400 platform. Monitor and realease jobs for nightly production cycles on multiple AS400 platforms. Responsible for nightly server resets and reboots using Advocent. Interface with IT development on production issues. Update and create tickets using Altiris. Maintain all production documentation and update when needed. Strong working knowledge of the use of Advocent, Network Management, and Altiris. Effective use of communication and escalations of production and system issues and equipment failures. Effectively interface with customers to make sure their needs are met.

Production Control Scheduler P3 / P4 Experienced in a multiple MVS mainframe application. Monitored and maintainedproduction jobflow and scheduling. Responsible for software loads and updates. Updated JCLfor production jobs. Interfaced with development on production job turnaround. Turnaroundabended production jobs. Maintained online transactions and programs. Strong working Knowledge in the use of Utilities, ISPF/TSO, VTAM, CICS, DB2, CA7, CA-11, SAS, Jes2, Omegamon, JCL, FTP, Print pool operations, Tape pool operations, andWindows. Effectively interfaced with customers, handled changing priorities and multitasking

Experienced in a multiple MVS, AS400, and VM mainframe application. Monitor and execute batch processing job streams. Update JCL for batch jobs. Interface with Technical Support on batch job turnaround. Turnaround abended batch jobs. Controlled all the activity of all initiators, databases, links, transactions, CICSregions and performed all weekly and monthly IPL'S and maintenance.. Strong working knowledge of Windows 98/NT/2000, TSO/ISPF, JES2, CA7, JCL, TMS, and Omegamon. Effectively interface with customers, handling changing priorities, and multitasking.

Responsible for managing IBM Z900 mainframe with OS/390 operating system. Controlled the activity of all initiators, databases, links, transactions, and CICS regions. Strong working knowledge of TSO/ISDF, JES2, CA7, CA-11, JCL, TMS, and Omegamon. Was responsible for tape pool and print pool operations and personnel during my shift. Effectively interfaced with customers, handling changing priorities, and multitasking.

Monitor, analysis and troubleshoot network and communication equipment alarms associated with the AT&T switched revenue stream. Installation and maintenance ofall the routers, DSU/CSU's, and cables. Built databases for the Sun Data Managers. Mapped all of the network from theswitches to the Unix machines and made records of them. Installed software into the Unixtandems. Responsible for updating all file systems and databases using UNIX VI Editor. Strong working knowledge of Windows 98/NT/2000, HP Openview, Microsoft Office, DataNetworking, Vantive (People Soft), Data Communications, X.25, TCP/IP, and ISDN. Effectively interfaced with customers, handling changing priorities, andmultitasking.

Experienced in a multiple MVS mainframe application. Monitored and maintained production jobflow and scheduling. Responsible for software loads and updates. Updated JCL for production jobs. Interfaced with development on production job turnaround. Turnaround abended production jobs. Maintained online Tansactions and programs.Strong working Knowledge in the use of Utilities, ISPF/TSO, VTAM, CICS, DB2, Connect:Direct, CA7, CA-11, SAS, Jes2, Omegamon, JCL, AFT, Print pool operations, Tape pool operations, and Windows. Effectively interfaced with customers, handled changing priorities and multitasking.

Monitored and maintained production environment on Prime 750 system. Performed dailybackups, boots and production jobs. Distributed reports, Print pool operations. Documented all system records and logs to keep current with production.

B.S., Business Administration

A.A, Data Processing