Generate appointments through internet leads and phone-ins.· Exceed industry average in customer appointments set, customer appointment shows, andcustomer sales on monthly basis.· Generate 825 appointments, 450 appointment shows and 250 unit sales in rolling 12months

Carried out entire sales process -- set appointments to greet, sell, and deliver vehicle tocustomer.· Sold over 200 vehicles per year while consistently maintaining the top 20% sales in store.· Consistently exceeded Region expectations with top 20% rating on Customer SatisfactionIndex Surveys.· Completed and passed Customer Financial Services training and CFS Menu CertificationCourse.

Generated appointments through internet leads and phone-ins.· Exceeded industry average in customer appointments set, customer appointment shows,and customer sales on monthly basis.

Coordinated assortment plans and financial forecasts to support $250MM annual sales in twofurniture departments.· Developed seasonal financial plans at the sales, purchase, markdown, turnover, and grossmargin level.· Conducted business analysis to maximize sales, turnover, and profit.· Challenged buyers on advertising forecasts to coordinate with sales/markdown budgets andutilizing best prep of inventory.· Determined proper quantity of unit purchase and merchandise flow to the store groups.

Recruitment, team building, sales training, management, and customer service.· Promoted from Agent, to Unit Manager, to Branch Manager in a 9 month period.· Consistent top 25% in company for recruiting results.· Started office from the ground floor via recruiting, sales training, and promotions.

Managed inventory, investment, merchandise flow, and turnover by location; Developed andexecuted assortment and financial plans based on sourcing; Bought and advertisedmerchandise..