Steve Nicholas Email & Phone Number

I believe that eCommerce leaders have a two-fold responsibility: to efficiently drive online sales and ensure digital is leveraged for the betterment of every aspect and every sales channel within an organization.The best eCommerce professionals must balance demand generation and flexibility with the need for sound operations. And this is what I aspire to do every day. We need to successfully take an order, fulfill an order, and service an order…sounds simple but the fundamentals are paramount.I started my career with apparel retailer Abercrombie and Fitch in Columbus, OH. The month I joined coincided with the launch of the Abercrombie.com business and I quickly positioned myself in the burgeoning four-person department to learn and work across an entire business within a business, rather than in a singular department or function.To lead an eCommerce business, I needed to develop experience and proficiency across accounting, inventory control, tax, web development, legal, customer service, logistics, merchandising, marketing, warehousing, procurement, customer service, strategic planning…As eCommerce has evolved, I have evolved with it, having the fortunate opportunity to build, launch, and operate several large-scale eCommerce businesses and having led teams across almost every function within an eCommerce organization. A couple accomplishments include:1. Employee #2 building Express.com from $0 to over $500MM in revenue2. Led implementation of a custom, microservices platform for Eddie Bauer on scalable cloud infrastructure, resulting in 60% operating expense savings, while shortening innovation cycles from months to dayseCommerce and digital will continue to transform the world beyond just shipping packages or stores cannibalization. I look forward to continuing to build and lead teams to unlock profitable opportunities that have not yet been imagined.Core Competencies: eCommerce Leadership, Digital Product Management, OmniChannel Fulfillment, Strategic Planning, eCommerce Operations, Team Collaboration, Order Management Systems, Contact Centers, P&L Management, Digital Analytics, Vendor Management, Contract Negotiations

Listed skills include E Commerce, Online Marketing, Analytics, Retail, and 16 others.