General Manager
Current• Presently working for a national supplier of quality used 4x4 and light commercial vehicles, selling and renting to both commercial and retail customers. Responsible for managing all business operations at both Exeter sites, working to competitive financial and performance targets. • Manage a team of 65 staff across two sites, ensuring all colleagues are able to perform their duties effectively. Coordinate all task allocation, performance management, quality control, annual appraisals, training requirements and disciplinary issues.• Work with the HR team to recruit and retain high quality staff, ensuring that the company remains an attractive option for potential candidates.• Monitor all compliance issues to ensure that all activities are conducted in line with company policy and all relevant industry regulations, and coordinate drug and alcohol testing. Actively promote the highest of professional standards at all times. • Constantly review business operational procedures to assess methodologies and explore opportunities to improve efficiency and drive down costs without compromising on standards or regulatory requirements.• Maintain overall responsibility for all infrastructure, facilities management and security management across the sites, ensuring that all buildings and facilities are maintained to a high standard to help promote the business and minimise/eliminate operational risk.• Manage retail operations on site, ensuring that the retail team has sufficient appropriate stock and the skills required to close business and deliver on all sales targets, including vehicles, accessories and finance packages.• Manage the hire operation to ensure optimum use of available stock and rapid turnaround of vehicles between contracts to minimise downtime and ensure a high level of customer satisfaction.
