Steve Nlang Email & Phone Number

Dallas, Texas, United States

• Provides telephone, electronic or in person Level 1-3 technical support for the determination and resolution or escalation of basic, advanced, and expert technical problems related to network infrastructure and.
• Installing and configuring various networking equipment.
• Maintaining computer networks including various appliances, firewalls, switches, wireless access points, VPNs, routers, and other physical hardware.
• Creating firewalls and updating rules and data security systems to keep data and communications protected.
• Troubleshooting, resolving, and communicating networking issues to other employees and management.
• Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems.

Houston, Texas, United States

• Set up and maintain network operations and/or other site management.
• Assemble and custom configure network components (e.g., routers, switches, etc.) and maintain network services (i.e., connectivity and access).
• Perform custom configuration for complex network devices such as firewalls and VPN concentrators. Reconfigure network equipment as necessary to handle environmental changes.
• Backup configuration files of all network hardware and store copies off-site as required.
• Perform network troubleshooting to isolate and diagnose complex network problems. With minor supervision, implement solutions that have limited system-wide impact. Escalate issues with broader implications for entire.
• Utilize monitoring tools to capture and analyze network traffic, maintain uptime, generate usage reports, spot trends, and report any anomalies to supervisor.

United States

Responsible for creating a new Network design as well as re-subnetting the infrastructure using SolarWinds IPAM.Responsible for migrating over 80 ASA and firepower NGFW to FortiGate 100E for sites and 600E for Datacenter and have them in High Availability cluster.Responsible for implementing, managing, and supporting Fortinet SDWAN.Configured AAA on all.

United States

Worked with other engineer to deployed Zero Trust and Network segmentation companywide using ISE.Responsible for onboarding acquisition and migrating firewall from multiples vendors (ASA and Checkpoint) to FortiGate.Responsible for upgrading WAN circuit and configuring site to site IPsec VPN tunnels with high redundancy to connect spokes to.

United States

• Monitoring all active network equipment, ensuring seamless operations, system availability, and reliability.
• Troubleshooting and resolving network issues, implementing security measures, and proactively optimizing network performance.
• Performing network maintenance and system upgrades including service packs, patches hot fixes, and security configurations
• Configure and Install various network devices and services ( Routers, Switches, IP addresses, VLANs, routing protocols, MPLS, VPN, QOS)
• Monitor system resource utilization, trending, and capacity planning
• Level 2 support and troubleshooting to resolve issues.( This includes diagnosing network problems, analyzing network logs, and implementing solutions to resolve network issues)